So I donated loyalty using units by mistake ...
dachiesi
Member Posts: 26 ★
Has anyone ever gotten Kabaam to cancel units transactions like this?
I got a gift card, bought units. Remembered, Hey, donations this week are 7k loyalty. I typed 7000 into the bottom donation window, pressed donate without thinking, and bam, all my units are gone.
I *have* submitted a ticket to Kabaam to try to help, but I wonder if any of you have ever done this or know if they will be able to refund those units back? Another MMO I played said they would fix up to 3 bonehead mistakes a year, and I'm just hoping hoping hoping.
I got a gift card, bought units. Remembered, Hey, donations this week are 7k loyalty. I typed 7000 into the bottom donation window, pressed donate without thinking, and bam, all my units are gone.
I *have* submitted a ticket to Kabaam to try to help, but I wonder if any of you have ever done this or know if they will be able to refund those units back? Another MMO I played said they would fix up to 3 bonehead mistakes a year, and I'm just hoping hoping hoping.
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Comments
See here's the thing: everyone makes silly mistakes like this and we kick ourselves afterwards. I totally understand you. But did you really lose 7000 units?! That's crazy. But what's even crazier is the fact that Kabam will do absolutely nothing for you because they're sitting back at their offices, rubbing their hands together and laughing that you spent money on their game. Also, they're gonna be hoping that you'll buy some more units to compensate for the lost ones, even though they won't recover them for you.
Sorry man but you've lost your units and that sucks. Best of luck to you and don't buy more units. Don't.
Nah only a few hundred, it snapped it down to a lower number when i put it in
That's good to hear. I was seriously worried for someone who had lost 7000 units.
Yep, it's not the end of the world. Just wondering if anyone's ever gotten Kabaam to do this. I know they have records of every transaction, with some of the things they do to catch modders and cheaters
It ended up being 67k loyalty so it was probly 670 or so units? We'll see how long that covers me lol
Units are easier to get than loyalty
Hmm, come to think of it ... I think my 670ish units became 67,000 loyalty ... does that make 100 loyalty per unit? Not a bad idea if i ever want to save up loyalty again . . .
I'm asking for a couple months, donated 67k loyalty : )
Nicely done, Kabam!
"Mr. Flamingo" was very helpful. He restored all my units and said they understand that mistakes happen. All within 24 hours too, on a Saturday. Very impressed!
EDIT: Worth noting, after receiving the units back his treasury donations stayed in the treasury
You don't think they'll put a 6* in loyalty store?
I was saving for 5* UC but I've gone past that and I'm holding on to my loyalty just in case
Did you read the thread? They were quite helpful actually. Perhaps if you tone down the negativity you might get a better response.
I guess that's the way people react these days, but honestly sometimes just taking a moment to communicate with people has good effects.
It worked great for me.
You're probably right, but at 6* UC would be really impossible to dupe! And he's not that much without a dupe. However I will be saving my loyalty and using units to pay alliance dues. It adds up pretty quick!