I redeemed my points for a Mangog starter bundle and never received it

CatmanndoCatmanndo Member Posts: 767 ★★★
in Bugs and Known Issues
I have the confirmation email and pics of everything and support is telling me they can’t validate it.
What do I do? I showed them the confirmation email and a screen shot of the post redemption window.
Thanks

Comments

  • UnknownUnknown
    This content has been removed.
  • CrcrcrcCrcrcrc Member Posts: 7,964 ★★★★★
    Yeah, same. Idk what happened
  • UnknownUnknown
    This content has been removed.
  • GroundedWisdomGroundedWisdom Member Posts: 36,573 ★★★★★
    If this is in relation to Marvel Insider, they're the ones that handle their own promotions. You will have to contact them.
  • TheHoodedDormammuTheHoodedDormammu Member Posts: 1,448 ★★★
    same here
  • Wu_Bangerz23Wu_Bangerz23 Member Posts: 1,002 ★★★
    Same....I had to email them....screenshot my summoner name etc. They sent it to me two days ago after all that.....onlinesupport@marvel.com I believe is the email
  • Wu_Bangerz23Wu_Bangerz23 Member Posts: 1,002 ★★★
    Catmanndo said:

    Anyone contact support on this with success?

    Marvel insider support, yes
  • ccrider474ccrider474 Member Posts: 671 ★★★
    Wu_Bangerz23 said:

    Same....I had to email them....screenshot my summoner name etc. They sent it to me two days ago after all that.....onlinesupport@marvel.com I believe is the email

    Thanks for this. I didn't get mine either. Just emailed them now.
  • JadenBlueJadenBlue Member Posts: 14 ★
    Thanks for the email address
    I never received it as well.
    Now that I check. It sure if I got the asgardian bundle either
  • UnknownUnknown
    This content has been removed.
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