5* Hand-to-Hand Combat Crystal Bug?

LlessurLlessur Member Posts: 488 ★★★
in Bugs and Known Issues
First off I want to say sorry in advance because I accidentally posted this in the general chat instead of here.





So I know she isn't on the list of champions supposed to be included but technically she is still a hand-to-hand fighter. I'm fairly sure this is a bug and while I was hoping for a good champ like Aegon or Stealthy I was expecting to pull a Karnak or someone comparable. I definitely don't think anyone should be pulling Kamala Khan from the skill crystal. I won't cry about this I have had bad pulls before but if someone can look into it and make sure no one else is getting screwed by this crystal. Compensation would be great but I do not know what or if I should get and understand that it probably won't happen. Either way, I just want to make sure no one else is getting screwed over.

Thank you for your time and sorry again for the repeat post.

Comments

  • LlessurLlessur Member Posts: 488 ★★★
    Also, should l get a support ticket? I think that's what they're called? Lastly, how would I do that?
  • winterthurwinterthur Member Posts: 8,059 ★★★★★
    edited May 2021
    https://help.kabamsupport.com/hc/en-us/articles/360052393872-Bugs-Known-Issues

    or

    https://help.kabamsupport.com/hc/en-us/requests/new
  • Kabam BooKabam Boo Member Posts: 840 ★★★★★
    Hi @Llessur , thanks for reaching out. We apologise in advance for any confusion with your Crystals. Please continue your report with our Support team as they will be able to look into your account directly and resolve this with you. Unfortunately, we will not be able to do this via the Forums. We thank you for your cooperation!
  • LlessurLlessur Member Posts: 488 ★★★
    Kabam Boo said:

    Hi @Llessur , thanks for reaching out. We apologise in advance for any confusion with your Crystals. Please continue your report with our Support team as they will be able to look into your account directly and resolve this with you. Unfortunately, we will not be able to do this via the Forums. We thank you for your cooperation!

    Thank you!
  • QfuryQfury Member Posts: 1,860 ★★★★★
    Llessur said:

    Majyqman said:

    "Can't help via the Forums"

    "Support has so little comprehension that it forces you to the forums"

    Pick one? :tongue:

    So did they resolve this?

    Thy said there was a visual error and I actually pulled OG black widow
    This is the biggest load of bs I think they've ever pulled...
  • TheBair123TheBair123 Member Posts: 5,344 ★★★★★
    Llessur said:

    Majyqman said:

    "Can't help via the Forums"

    "Support has so little comprehension that it forces you to the forums"

    Pick one? :tongue:

    So did they resolve this?

    Thy said there was a visual error and I actually pulled OG black widow
    do you have og black widow in your champ inventory?
  • UnknownUnknown
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  • LlessurLlessur Member Posts: 488 ★★★
    Qfury said:

    Llessur said:

    Majyqman said:

    "Can't help via the Forums"

    "Support has so little comprehension that it forces you to the forums"

    Pick one? :tongue:

    So did they resolve this?

    Thy said there was a visual error and I actually pulled OG black widow
    This is the biggest load of bs I think they've ever pulled...
    TheBair123 said:

    Llessur said:

    Majyqman said:

    "Can't help via the Forums"

    "Support has so little comprehension that it forces you to the forums"

    Pick one? :tongue:

    So did they resolve this?

    Thy said there was a visual error and I actually pulled OG black widow
    do you have og black widow in your champ inventory?
    Mr_Holl87 said:

    TheBair123 said:

    Llessur said:

    Majyqman said:

    "Can't help via the Forums"

    "Support has so little comprehension that it forces you to the forums"

    Pick one? :tongue:

    So did they resolve this?

    Thy said there was a visual error and I actually pulled OG black widow
    do you have og black widow in your champ inventory?
    I'm curious about this too. Cause this is a new low even for Kabam.
    I do have a 5* Black widow I can’t say if I got her from that crystal or not because the new champ notification didn’t pop up and Black widow didn’t have the blue glow ring so maybe that was a visual error as well. But the kabam person that helped me said I opened Kamala Khan a week ago and i have no recollection of that so I have no idea what is going on but I don’t feel like fighting with kabam.
  • Heir_of_thanosHeir_of_thanos Member Posts: 56 ★
    Llessur said:

    Majyqman said:

    "Can't help via the Forums"

    "Support has so little comprehension that it forces you to the forums"

    Pick one? :tongue:

    So did they resolve this?

    Thy said there was a visual error and I actually pulled OG black widow
    Sounds like they messed up, and to compensate, are giving you a trash pull. For shame, Kabam.
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