Un able to retrieve in app purchases

Moominzz77Moominzz77 Member Posts: 9
Unit store is bugged.
Cant buy anything keep getting the message that it is unavailable.
Also the currency shows dollars instead of euros. I reinstalled the game which fixed for a couple of hours. Same problem today. Stupid to reinstalle the game everytime I want to buy something ....anyone else have this issue

Comments

  • Kabam ValkyrieKabam Valkyrie Moderator Posts: 698
    "Hi there!

    Thank you for reporting this bug! To help track down the cause of the issue, would you mind filling out this information?

    Please include as much information from this template as possible with your report.

    Device and Version: (Example, iPhone 7) Be sure to include make and model of the device you are playing on when experiencing the issue.

    Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to “Version.” You can find the operating system version on Android by going to Apps, then Settings and “About Device.”

    Mobile Carrier: (Example AT&T) If your device uses cellular data, please include information about your data provider.

    Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both?

    Game Version Installed: To check which version of the game you have installed, go to the App Store or Play Store and confirm that you have the latest version installed which will show you the number. (Example, 17.1.5)

    Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.

    Champions Affected: Which Champions are affected by this issue? What is their Rank, Level and which Signature Abilities do they have unlocked?

    Active Boosts: Are you using any boosts when you experience this issue?

    Description of the Issue: Please include a full and complete description of the problem you are experiencing with as much relevant detail as possible. Include how often it happens (once, sometimes or always) and how long you've been experiencing the issue.

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  • Moominzz77Moominzz77 Member Posts: 9
    vice and version. Samsung s20fe

    Device Operating System: android 111

    Mobile Carrier: Bouygues

    Cellular or WiFi: both

    Game Version Installed: 30.00

    Game Mode: unit store

    Champions Affected: not relevent

    Active Boosts: not relevent

    Description of the Issue: unable to purchase in store. Fixes when I reinstall the game then breaks again . I want to buythe new feature prelease pack but can't. I can not add a screen shot in the forum.


  • Moominzz77Moominzz77 Member Posts: 9

  • Moominzz77Moominzz77 Member Posts: 9


  • Moominzz77Moominzz77 Member Posts: 9
    @kabam valkyrie
  • Moominzz77Moominzz77 Member Posts: 9
    Well too late to by the early access
  • pyloves2eatpyloves2eat Member Posts: 9
    Hey there! Is your problem resolved? I am facing similar issue here; app store is temporarily unavailable. I didn't notice any other issue (so far) other than my accessibility to in app store.
  • TanqrjrTanqrjr Member Posts: 1
    Hey is there a fix to this? I have been having this exact issue for months
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