Yea, it's poorly designed. And taking away grace days is needlessly punitive. I think what's also playing into this event being really poorly received is how confusing it is.
I think what would be beneficial is if they created a short (sub 3 minute) video which concisely and plainly states the details of an event. They did this with Assault on Olympus and it was extremely helpful IMO. Well done on that video, Kabam Boo.
Summoner Event is extremely confusing and I think would have greatly benefited from a short video doing what the above did.
Hell, they should just link a short video explanation on every future event announcement thread. Words hard. Reading hard. Video good. (and they'd potentially be boosting their view count on YouTube, so it's also a win for them)
Been subscribed to BG for years. And he rarely..ever complains about something in the game. He often fields and responds to complaints, usually defending the game, in fact. For him to come out with this video should be a wake up call for Kabam. Something is wrong here. As he's faithfully defended this game against others complaints for years.
Most of the times, he complains only if he is affected. He made the video only after he was personally affected. BG is generally a guy who plays the game as it is given, I won't call him a Kabam loyalist, but you are right that he rarely complains about anything in the game. Even in this video, he says he made a mistake and not that the event was bad. The only complain I heard was the notification not working, which I think should be looked into. I have no issues with the event itself.
The fact that the notification can disappear without claiming the item makes this more like a bug, and should be compensated for in my opinion. No other reward notifications disappear until they are claimed. It is very easy to miss this and leave the glasses unclaimed for a day. The tab is also hidden and is very easy to miss in the solo objectives window. Terrible design and needs to be addressed and corrected by kabam.
The fact that the notification can disappear without claiming the item makes this more like a bug, and should be compensated for in my opinion. No other reward notifications disappear until they are claimed. It is very easy to miss this and leave the glasses unclaimed for a day. The tab is also hidden and is very easy to miss in the solo objectives window. Terrible design and needs to be addressed and corrected by kabam.
I have to agree. I purchased the pass plus for this event and should be getting extra 6 star shards at the end. However, it appears I have only purchased insurance instead and a cushion for missing days as it’s so easy to miss one. It’s likely I won’t get any shards by the end and probably still miss out on regular milestones. Very disappointed in the design and I don’t feel like I’m getting what I actually paid for.
The fact that the notification can disappear without claiming the item makes this more like a bug, and should be compensated for in my opinion. No other reward notifications disappear until they are claimed. It is very easy to miss this and leave the glasses unclaimed for a day. The tab is also hidden and is very easy to miss in the solo objectives window. Terrible design and needs to be addressed and corrected by kabam.
I have to agree. I purchased the pass plus for this event and should be getting extra 6 star shards at the end. However, it appears I have only purchased insurance instead and a cushion for missing days as it’s so easy to miss one. It’s likely I won’t get any shards by the end and probably still miss out on regular milestones. Very disappointed in the design and I don’t feel like I’m getting what I actually paid for.
If you are not getting the extra 6 star shards, contact support. You should be getting them if bought the pass plus.
100% agree with this, this event has a TERRIBLE design. I do 100s of fights every day and I have missed this. I even looked for it. I will not complete this event now. VERY frustrating
We’ve heard from many of you that the Summ(on)er Camp and Resort events are a little more stressful than an average event because missing a single day could lead to missing out on valuable rewards.
To remedy this situation and give everybody a little more leeway, we’re going to try and create some “grace days” for everybody. Starting this Wednesday, July 14 @ 10 am PDT, we’ll be adding a Summ(on)er Event Booster in the Store for the price of 1x Gold, with a purchase limit of one.
Purchasing this bundle will instantly grant 7 days’ worth of Milestone progress for both the Summ(on)er Camp and Summ(on)er Resort Solo Events. This should effectively give all Summoners a 7-Day Grace Period, and cover any days or objectives that may have already been missed.
Thank you all for your feedback on this matter, and we hope that this will help alleviate the stress related to this event.
It is designed correctly. It is just designed to make you pay to get the grace period that's all. I don't understand Kabam's fascination with overly complicated event design be it summoner appreciation (it's not SA according to somebody) or side events. Also not giving grace period for a 3 month event is just silly
We’ve heard from many of you that the Summ(on)er Camp and Resort events are a little more stressful than an average event because missing a single day could lead to missing out on valuable rewards.
To remedy this situation and give everybody a little more leeway, we’re going to try and create some “grace days” for everybody. Starting this Wednesday, July 14 @ 10 am PDT, we’ll be adding a Summ(on)er Event Booster in the Store for the price of 1x Gold, with a purchase limit of one.
Purchasing this bundle will instantly grant 7 days’ worth of Milestone progress for both the Summ(on)er Camp and Summ(on)er Resort Solo Events. This should effectively give all Summoners a 7-Day Grace Period, and cover any days or objectives that may have already been missed.
Thank you all for your feedback on this matter, and we hope that this will help alleviate the stress related to this event.
We’ve heard from many of you that the Summ(on)er Camp and Resort events are a little more stressful than an average event because missing a single day could lead to missing out on valuable rewards.
To remedy this situation and give everybody a little more leeway, we’re going to try and create some “grace days” for everybody. Starting this Wednesday, July 14 @ 10 am PDT, we’ll be adding a Summ(on)er Event Booster in the Store for the price of 1x Gold, with a purchase limit of one.
Purchasing this bundle will instantly grant 7 days’ worth of Milestone progress for both the Summ(on)er Camp and Summ(on)er Resort Solo Events. This should effectively give all Summoners a 7-Day Grace Period, and cover any days or objectives that may have already been missed.
Thank you all for your feedback on this matter, and we hope that this will help alleviate the stress related to this event.
That's an AWESOME help for all the players that have had issues with this. Another additional bit though, are you able to do anything about the notification for a completed day? Currently it doesn't show a red circle with a number 1 in it like every other "claimable" event thing does, just a blue glow around the scroll that is very easy to miss. Is that something that you are going to look into making easier to notice for players?
We’ve heard from many of you that the Summ(on)er Camp and Resort events are a little more stressful than an average event because missing a single day could lead to missing out on valuable rewards.
To remedy this situation and give everybody a little more leeway, we’re going to try and create some “grace days” for everybody. Starting this Wednesday, July 14 @ 10 am PDT, we’ll be adding a Summ(on)er Event Booster in the Store for the price of 1x Gold, with a purchase limit of one.
Purchasing this bundle will instantly grant 7 days’ worth of Milestone progress for both the Summ(on)er Camp and Summ(on)er Resort Solo Events. This should effectively give all Summoners a 7-Day Grace Period, and cover any days or objectives that may have already been missed.
Thank you all for your feedback on this matter, and we hope that this will help alleviate the stress related to this event.
Little tip why don't just push the sunglasses 🕶️ in inventory like other rewards when the day end...
Those who have logged in and played will still have a way to get them from inventory and those who haven't won't get any...
Glad they added the grace days for everyone (FTP & paid alike) as suggested.
This is also a good point for future events. I haven't missed a day but mainly because when I first came across the glasses having done my 10 fights I looked high adn low through the inventory after claiming and couldn't find it. It was at that point I realised it was not really claimable but was just unlocking the solo objectives.
Very well handled, both in the resolution itself and the time it took to reach it. Double true given the other issues so many are working to fix. This didn’t affect me yet, but I wanna just say a big…
We’ve heard from many of you that the Summ(on)er Camp and Resort events are a little more stressful than an average event because missing a single day could lead to missing out on valuable rewards.
To remedy this situation and give everybody a little more leeway, we’re going to try and create some “grace days” for everybody. Starting this Wednesday, July 14 @ 10 am PDT, we’ll be adding a Summ(on)er Event Booster in the Store for the price of 1x Gold, with a purchase limit of one.
Purchasing this bundle will instantly grant 7 days’ worth of Milestone progress for both the Summ(on)er Camp and Summ(on)er Resort Solo Events. This should effectively give all Summoners a 7-Day Grace Period, and cover any days or objectives that may have already been missed.
Thank you all for your feedback on this matter, and we hope that this will help alleviate the stress related to this event.
What about those who paid for the 7 day advantage?
They'll have a 14-day advantage now.
@Kabam Miike If you buy the summoner resort pass late the previous day rewards say pending, is this intended? Do you have to wait till the next day to be able to claim them all or is it not possible to claim them now? If not this needs clarification as I know many people who plan on waiting or are still deciding whether to pick it up or not who may miss out of extra tokens soon
We’ve heard from many of you that the Summ(on)er Camp and Resort events are a little more stressful than an average event because missing a single day could lead to missing out on valuable rewards.
To remedy this situation and give everybody a little more leeway, we’re going to try and create some “grace days” for everybody. Starting this Wednesday, July 14 @ 10 am PDT, we’ll be adding a Summ(on)er Event Booster in the Store for the price of 1x Gold, with a purchase limit of one.
Purchasing this bundle will instantly grant 7 days’ worth of Milestone progress for both the Summ(on)er Camp and Summ(on)er Resort Solo Events. This should effectively give all Summoners a 7-Day Grace Period, and cover any days or objectives that may have already been missed.
Thank you all for your feedback on this matter, and we hope that this will help alleviate the stress related to this event.
Been subscribed to BG for years. And he rarely..ever complains about something in the game. He often fields and responds to complaints, usually defending the game, in fact. For him to come out with this video should be a wake up call for Kabam. Something is wrong here. As he's faithfully defended this game against others complaints for years.
Most of the times, he complains only if he is affected. He made the video only after he was personally affected. BG is generally a guy who plays the game as it is given, I won't call him a Kabam loyalist, but you are right that he rarely complains about anything in the game. Even in this video, he says he made a mistake and not that the event was bad. The only complain I heard was the notification not working, which I think should be looked into. I have no issues with the event itself.
Some of his dialogue was satirical. But beyond that, he mentioned he would like to send in a ticket, but would most likely be too tempted to ask them to completely remove the event from his account. Which, is kinda how I was starting to feel about it. But yeah, it's mostly the claim procedure that's the issue. Agree with you there.
We’ve heard from many of you that the Summ(on)er Camp and Resort events are a little more stressful than an average event because missing a single day could lead to missing out on valuable rewards.
To remedy this situation and give everybody a little more leeway, we’re going to try and create some “grace days” for everybody. Starting this Wednesday, July 14 @ 10 am PDT, we’ll be adding a Summ(on)er Event Booster in the Store for the price of 1x Gold, with a purchase limit of one.
Purchasing this bundle will instantly grant 7 days’ worth of Milestone progress for both the Summ(on)er Camp and Summ(on)er Resort Solo Events. This should effectively give all Summoners a 7-Day Grace Period, and cover any days or objectives that may have already been missed.
Thank you all for your feedback on this matter, and we hope that this will help alleviate the stress related to this event.
That's awesome. Thanks for listening to everyone's feedback and making it right! And very quickly as well. Much appreciated!
Comments
I think what would be beneficial is if they created a short (sub 3 minute) video which concisely and plainly states the details of an event. They did this with Assault on Olympus and it was extremely helpful IMO. Well done on that video, Kabam Boo.
Summoner Event is extremely confusing and I think would have greatly benefited from a short video doing what the above did.
Hell, they should just link a short video explanation on every future event announcement thread. Words hard. Reading hard. Video good. (and they'd potentially be boosting their view count on YouTube, so it's also a win for them)
We’ve heard from many of you that the Summ(on)er Camp and Resort events are a little more stressful than an average event because missing a single day could lead to missing out on valuable rewards.
To remedy this situation and give everybody a little more leeway, we’re going to try and create some “grace days” for everybody. Starting this Wednesday, July 14 @ 10 am PDT, we’ll be adding a Summ(on)er Event Booster in the Store for the price of 1x Gold, with a purchase limit of one.
Purchasing this bundle will instantly grant 7 days’ worth of Milestone progress for both the Summ(on)er Camp and Summ(on)er Resort Solo Events. This should effectively give all Summoners a 7-Day Grace Period, and cover any days or objectives that may have already been missed.
Thank you all for your feedback on this matter, and we hope that this will help alleviate the stress related to this event.
Those who have logged in and played will still have a way to get them from inventory and those who haven't won't get any...
*Karen deactivated*
This is also a good point for future events. I haven't missed a day but mainly because when I first came across the glasses having done my 10 fights I looked high adn low through the inventory after claiming and couldn't find it. It was at that point I realised it was not really claimable but was just unlocking the solo objectives.
Thank you!
Dr. Zola