Can't receive summoner resort rewards.

azaan9002azaan9002 Member Posts: 16 ★
in Bugs and Known Issues
I have completed both 13 objectives in fun in the sun side quest but didn't received any rewards from resort while summoner canteen is working just fine please fix this issues.

Comments

  • Kabam ValkyrieKabam Valkyrie Moderator Posts: 698
    Hi there!

    Thank you for reporting this bug! To help track down the cause of the issue, would you mind filling out this information?

    Please include as much information from this template as possible with your report.

    Device and Version: (Example, iPhone 7) Be sure to include make and model of the device you are playing on when experiencing the issue.

    Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to “Version.” You can find the operating system version on Android by going to Apps, then Settings and “About Device.”

    Mobile Carrier: (Example AT&T) If your device uses cellular data, please include information about your data provider.

    Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both?

    Game Version Installed: To check which version of the game you have installed, go to the App Store or Play Store and confirm that you have the latest version installed which will show you the number. (Example, 17.1.5)

    Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.

    Champions Affected: Which Champions are affected by this issue? What is their Rank, Level and which Signature Abilities do they have unlocked?

    Active Boosts: Are you using any boosts when you experience this issue?

    Description of the Issue: Please include a full and complete description of the problem you are experiencing with as much relevant detail as possible. Include how often it happens (once, sometimes or always) and how long you've been experiencing the issue.

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  • azaan9002azaan9002 Member Posts: 16 ★
    I have Android device redmi note 10 android 11 i use cellular network and wifi both i am stuck with this bug after first compensation of allaince quest i can't receive rewards from summoner resort.
  • azaan9002azaan9002 Member Posts: 16 ★

    akdbhl




  • azaan9002azaan9002 Member Posts: 16 ★
    I don't know how to attach a vedio but if you want me to send on any other site i would gladly send that there i am hoping you guys will help me and improve this bug.
  • Darksniper240Darksniper240 Member Posts: 222 ★★★
    Dumb question, but did you buy the resort pass from the store?
  • azaan9002azaan9002 Member Posts: 16 ★
    Yes i did before that i was receiving both the rewards.
  • CrcrcrcCrcrcrc Member Posts: 7,966 ★★★★★
    Earn 1 point and it'll fix itself
  • azaan9002azaan9002 Member Posts: 16 ★
    Crcrcrc said:

    Earn 1 point and it'll fix itself

    Well i did that but it doesn't seems to work.
  • RenaxqqRenaxqq Member Posts: 1,683 ★★★★★
    You must purchase summoner resort pass to unlock extra rewards.
  • azaan9002azaan9002 Member Posts: 16 ★
    Renaxqq said:

    You must purchase summoner resort pass to unlock extra rewards.

    You mean now even summoner appreaction events are on condition whether i pay or if not get ****.
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