Kabam please help me

BigChungaJoeyBigChungaJoey Member Posts: 15 ★
in General Discussion
I've tried talking with Kabam support but I swear these are just people typing the same response over and over. I can't answer the security question due to my email being disabled by Google themselves, I literally can't. I'm so tired of this support thing Supercell another mobile game company was able to help me change email why can't y'all ? And I'm not someone else trying to take someone's account or something I'm tired of this I really don't want to lose my 6+ years of MCoC this would make me so depressed and mad. My MCoC name is green kg and it always has been please help me in some other way the current way is not working for me. I've attached a picture of a screenshot to prove that my email was disabled by Google and I won't be able to use it anymore it will soon be deleted. A screenshot of my account I'm still able to play for some reason but when my account gets delete I obviously won't be able to. Please help me instead of sending me to the support system this doesn't help me at all I'm so tired of this PLEASE help





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Comments

  • The_Sentry06The_Sentry06 Member Posts: 7,787 ★★★★★
    edited August 2021
    I recommend removing the image, against forums rules.

    However I suggest you create another email I'd and ask Kabam to change the email associated with your account to the new one. Kabam can do that I believe.

    Edit: Kabam support are really inconsistent. Best bet is to keep sending in tickets till they understand and are able to do something.
  • CreatorZukoCreatorZuko Member Posts: 70 ★★
    You could try creating a Kabam account and linking your current account to that, that way even if your gmail account gets deleted you can just sign in to mcoc with Kabam instead of Google.
  • BigChungaJoeyBigChungaJoey Member Posts: 15 ★
    The_Sentry06 said:

    I recommend removing the image, against forums rules.

    However I suggest you create another email I'd and ask Kabam to change the email associated with your account to the new one. Kabam can do that I believe.

    Edit: Kabam support are really inconsistent. Best bet is to keep sending in tickets till they understand and are able to do something.

    I've already contacted support 5 times this week and it's the same thing over and over. I had created a new email already. What pisses me off the most is that Google never told me what I did wrong it just happened outta nowhere and I don't know how to remove the picture I'm new to this .
  • BigChungaJoeyBigChungaJoey Member Posts: 15 ★
    CreatorZuko said:

    You could try creating a Kabam account and linking your current account to that, that way even if your gmail account gets deleted you can just sign in to mcoc with Kabam instead of Google.

    It automatically created an account with google play so sadly it doesn't work like that I wish it could though.
  • BigChungaJoeyBigChungaJoey Member Posts: 15 ★
    BigChungaJoey said:

    CreatorZuko said:

    You could try creating a Kabam account and linking your current account to that, that way even if your gmail account gets deleted you can just sign in to mcoc with Kabam instead of Google.

    It automatically created an account with google play so sadly it doesn't work like that I wish it could though.
    Oh I kinda take back what I said I tried it again and it seems to work but when my email gets deleted wouldn't my account go with it?
  • GoozboozGoozbooz Member Posts: 6 ★
    BigChungaJoey said:

    I've tried talking with Kabam support but I swear these are just people typing the same response over and over. I can't answer the security question due to my email being disabled by Google themselves, I literally can't. I'm so tired of this support thing Supercell another mobile game company was able to help me change email why can't y'all ? And I'm not someone else trying to take someone's account or something I'm tired of this I really don't want to lose my 6+ years of MCoC this would make me so depressed and mad. My MCoC name is green kg and it always has been please help me in some other way the current way is not working for me. I've attached a picture of a screenshot to prove that my email was disabled by Google and I won't be able to use it anymore it will soon be deleted. A screenshot of my account I'm still able to play for some reason but when my account gets delete I obviously won't be able to. Please help me instead of sending me to the support system this doesn't help me at all I'm so tired of this PLEASE help





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    Haha your account got deleted
  • BigChungaJoeyBigChungaJoey Member Posts: 15 ★
    Goozbooz said:

    BigChungaJoey said:

    I've tried talking with Kabam support but I swear these are just people typing the same response over and over. I can't answer the security question due to my email being disabled by Google themselves, I literally can't. I'm so tired of this support thing Supercell another mobile game company was able to help me change email why can't y'all ? And I'm not someone else trying to take someone's account or something I'm tired of this I really don't want to lose my 6+ years of MCoC this would make me so depressed and mad. My MCoC name is green kg and it always has been please help me in some other way the current way is not working for me. I've attached a picture of a screenshot to prove that my email was disabled by Google and I won't be able to use it anymore it will soon be deleted. A screenshot of my account I'm still able to play for some reason but when my account gets delete I obviously won't be able to. Please help me instead of sending me to the support system this doesn't help me at all I'm so tired of this PLEASE help





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    Haha your account got deleted
    Not yet but yes
  • DemonzfyreDemonzfyre Member Posts: 22,069 ★★★★★
    I can't imagine what amount of rules you'd have to have violated in order to have Google ban an email address.
  • BigChungaJoeyBigChungaJoey Member Posts: 15 ★
    Demonzfyre said:

    I can't imagine what amount of rules you'd have to have violated in order to have Google ban an email address.

    I've read over the ToS and there's a lot of things but the thing is Google didn't tell me what I did wrong so IDK
  • Kabam ZanzibarKabam Zanzibar Moderator Posts: 647
    The forums cannot assist in account related issues, if you need answers to any questions raised then please contact support. I hope you can get things sorted out soon.
This discussion has been closed.