**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Game Down earlier than posted, going to lose boosts
Kitty
Posts: 9 ★
With scheduled maintenance happening at around 11pm EST, we are always reminded to make sure we use up our energy or whatnot before this happens.
I activated 4 special boosts - two of which I spent approximately 150,000 Valor Points on, so that I could fight Magik in the Labyrinth with multiple boosts in enough time before maintenance was to occur.
However, just 10 minutes into my boosts, and with Magik down to about 1.09m, the game became very laggy, choppy, and threw up "Connection error" messages, before finally timing out to the "Emergency Maintenance" message.
What is going to happen to my boosts, especially the ones I have lost Valor on? At the time of my screenshot I was to have around 40min of play, more than enough time to finish off Magik with the boosts, which I have now lost.
Please help!
I activated 4 special boosts - two of which I spent approximately 150,000 Valor Points on, so that I could fight Magik in the Labyrinth with multiple boosts in enough time before maintenance was to occur.
However, just 10 minutes into my boosts, and with Magik down to about 1.09m, the game became very laggy, choppy, and threw up "Connection error" messages, before finally timing out to the "Emergency Maintenance" message.
What is going to happen to my boosts, especially the ones I have lost Valor on? At the time of my screenshot I was to have around 40min of play, more than enough time to finish off Magik with the boosts, which I have now lost.
Please help!
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Comments
Charge your phone you silly!
Too bad Kabam won't do anything to compensate you. Bet you get some "send a support ticket in game" while the servers are down.
Look closer next time silly.
Good luck on the rest of your run!
Thank you, I hope something can be done. I have minimal time to take on the Labyrinth fights so this was my time to do it and I could have gotten her down well before the 40 min (I generally stop anything important 10 min before maintenance).
@sbb75 - I thought of that, but it was 20 min past when maintenance would start if it were the normal time. And the warning mail reflected current timezone. Interesting thought.
Edit: In my case, I can't get some of these back (tech boosts, valor, etc.) I can understand if someone used them 10min prior to the cutoff lost out, but 40min before I would hope they can be understanding and try to assist any way they can.
its hardly exactly on schedule and can last even longer than 'planned'..
especially your playing big content. i'd just waste my energy on cat runs or something around maintenance times or simple arena matches..
good luck though if they return something.
lesson for others out there.
Seems fairly straightforward as to why. There was an hour left in maintenance, so OP boosted for 30 minutes and 40 minutes respectively. Still gives 20 minutes of "extra time" before "scheduled maintenance".
Kabam send us emails regularly for us to "finish using your energy before maintenance" which for many users means squeezing every last drop before maintenance. I don't think it's wrong to anticipate that they will bring the servers down at the scheduled time.
@Kitty - I AM really sorry for the frustration caused by the emergency maintenance. I expect our teams will be looking into this to determine how players, like yourself, may have been affected beyond "just" the downtime, though this may end up being a situation to be handled on a case by case basis. Please hang in there for more details! Thank you for your patience!