Didnt got the SoP rewards Till now

DevilmayCry3DevilmayCry3 Member Posts: 34 ★
edited August 2021 in Bugs and Known Issues



Kabam is messing with me?

Comments

  • DiplodocusDiplodocus Member Posts: 234 ★★★
    Do u login in the game consistently? Their were 2 timers on the rewards : 36hrs (in the mailbox) and 7 days in the reward stash. some people were claiming that 36 hrs timer was the correct one. So maybe if u have not claimed they might have expired.

    In case u were consistently logging in the game and still didnt got the rewards than contact the support from in-game.
  • DevilmayCry3DevilmayCry3 Member Posts: 34 ★
    Diplodocus said:

    Do u login in the game consistently? Their were 2 timers on the rewards : 36hrs (in the mailbox) and 7 days in the reward stash. some people were claiming that 36 hrs timer was the correct one. So maybe if u have not claimed they might have expired.

    In case u were consistently logging in the game and still didnt got the rewards than contact the support from in-game.

    I was in a vacation. So i didnt logged into the game. There was 36 hrs timer in In game msg but i saw In stash that was for 7 days. So i didnt claimed it.
  • DiplodocusDiplodocus Member Posts: 234 ★★★
    DevilmayCry3 said:



    I was in a vacation. So i didnt logged into the game. There was 36 hrs timer in In game msg but i saw In stash that was for 7 days. So i didnt claimed it.

    So u are saying that u saw in stash that it was for 7 days which means they sent you the rewards and they simply got expired after 36 hrs. try contacting the support but i am not sure they will resolve it or not.
  • DevilmayCry3DevilmayCry3 Member Posts: 34 ★
    Diplodocus said:

    DevilmayCry3 said:



    I was in a vacation. So i didnt logged into the game. There was 36 hrs timer in In game msg but i saw In stash that was for 7 days. So i didnt claimed it.

    So u are saying that u saw in stash that it was for 7 days which means they sent you the rewards and they simply got expired after 36 hrs. try contacting the support but i am not sure they will resolve it or not.
    Yea this is their mistake for giving it for 36 hrs via message and showing for 7 days in stash.
  • DevilmayCry3DevilmayCry3 Member Posts: 34 ★
    I want justice for this
  • DevilmayCry3DevilmayCry3 Member Posts: 34 ★
    I contacted Support. They should give it back. Hopefully they will give
  • ErcarretErcarret Member Posts: 3,066 ★★★★★
    edited August 2021
    I can't imagine a 36h timer on rewards you've earned during a 9-week event, after which they are just gone. That seems incredibly stupid. There's probably something else going on, or (if not) that timer is a bug.
  • DevilmayCry3DevilmayCry3 Member Posts: 34 ★
    Ercarret said:

    I can't imagine a 36h timer on rewards you've earned during a 9-week event, after which they are just gone. That seems incredibly stupid. There's probably something else going on, or (if not) that timer is a bug.

    After searching for an hour i found one thing
  • DevilmayCry3DevilmayCry3 Member Posts: 34 ★

    The last row says that expire timer in stash are the correct ones
  • DevilmayCry3DevilmayCry3 Member Posts: 34 ★
    I dont know why kabam did this
  • TinyBlushiesTinyBlushies Member Posts: 1 ★
    I also haven't gotten my summer of pain rewards and don't know what to do to get them
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, for something like this, our Support Team is best equipped to look into things. You can reach them from the game's home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".
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