**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Letter to Kabam Regarding the State of the Game
SolidFinality
Posts: 22 ★
Dear Kabam,
We represent a significant number of alliance families in the game, and our players are disappointed in you. They are disappointed in the game state and the lack of communication these last couple of weeks. The recent bug compensation was appreciated, but it is only a temporary relief for a much larger problem. The compensation drops had helped in AQ, as have the AW ones. The AQ compensation needs to be restored until the game is playable. The strict adherence to the Summer of Pain schedule was damaging to morale as people had to spend additional resources due to bugs. It’s not an ethical expectation you have set for the player base. Our players are frankly sick of offers being pushed at them while the game is borderline unplayable. Players are quitting in droves and recruiting is becoming extremely difficult with such a frustrating game state.
We have to stop the bleeding. We are coming to you in hopes of working together to turn morale around throughout the community. We need an accurate timeline for the resolution of these bugs. We need more frequent and more transparent dialogue about this resolution. We understand that in troubleshooting this that unintended interactions may occur further delaying the fix, but we need that communicated. That we can point out to our players and show them that the game is not dying. We need consistent compensation, so players can try to enjoy the game that is left for them to play. We also ask that you reconsider your sales model while the game is in such a broken state. It’s hard to justify investing money into a broken game. That’s the hard truth that many players are seeing.
We want to keep our players engaged, but we need you to meet us halfway. The signers of this letter represent approximately 140 alliances totaling approximately 4,200 players of various segments of the game from Top 20 AQ down to Map 4. From Masters level down to optional war. We have whales and free to play and every player budget in between. These bugs affect all of them and more. Please work with us to keep the community and the game healthy.
Sincerely,
SolidFinality (Figurehead of the TVΛ family)
Tömmy S17A² (Figurehead of the S17A family)
Shortie (Figurehead of the ĞӨΜ family)
Whip_Cream_23 (Figurehead of the ØHÅÑÅ family)
Jzj/jzjjr FAM•1 (Figurehead of the FAM family)
Mike C (Figurehead of ISO8 Family)
Cabány (Figurehead of Victrix Family)
Applenut (Figurehead of The Collective)
Pictus Cat (Founder of Velt, Figurehead of The Collective Family)
—Ninja— TVΛ
Mendez S17A
carpy/jarvis Ni! (part of S17A family)
King-Boot S17L1
BuckeyeKP S17RS
Armyman300 S17SF
OLD MAN DEEGAN S17A1
troubleshoot_pt K4B4L (part of S17A family)
ShotgunAxeDanny FsFW (part of S17A family)
BKDRAGON718 S17BB
KrakenG_117 AE21 (part of S17A family)
N-F€RNØ LOC (part of S17A family)
sparky205 S17A6
King Henrock LBGL (part of S17A family)
Elmer Bijlmer «BBE» (part of S17A family)
Giant Haystacks wes61 (part of S17A family)
Big.arch AUSA (part of S17A family)
rogerflores03 •CAV• (part of S17A family)
E8 Lattice S174L
•Splärky• S17AR
Drusala ¢hao§ (part of S17A family)
TupacBack5488 H-E-L (part of S17A family)
Jhutch681 3nail (part of S17A family)
Fire S17A4
haystack jnr Wes62 (part of S17A family)
Jtc488 Wkrl (part of S17A family)
Henrik 1978 X APE (part of S17A family)
Donyoku S17Ʌ (part of S17A family)
Hero eraxses Sav20 (part of S17A family)
niknak91 UKBSK (part of S17A family)
thadex CR€W2 (part of S17A family)
Theduke1113 ĞӨΜ
Venuncio ÄŁØHÄ (part of the ØHÅÑÅ Family)
Cykodemon NAKØA (part of the ØHÅÑÅ Family)
LoganWeaponX81 JŪMBÄ (part of the ØHÅÑÅ Family)
Bobby the Joe ØHÅÑÅ
Bionic Wingman FAM•1
Soulcleaver FAM•2
J4788MAL FAM•3
Billy Blue FAM•4
Dr. Demello FAM•5
Dandy3 FAM•6
Petran 333 FAM•7
Morpheus FAM•8
idochashi FAM•9
Wicked127 FAM•10
Dazman 654321 FAM•11
Greydad FAM12
Zod FAM13
BigNNasty FAM14
Acidburn81 ĞӨΜ
Zerocool81 ĞӨΜ
Shaddow X, TVΛ (part of the TVΛ family)
Ogreslayr (part of Gom Family)
Baín (part of GOM Family)
Wulfeye (part of Victrix Family)
Chicobravo (part of Victrix Family)
WilWilson (part of Victrix Family)
Gasper_ph (part of Victrix Family)
BossLady. - PXRV (The Collective)
Cosmic Debris - ODNMF (The Collective)
TN JED - 4HRS (The Collective)
Aubiekermit - Zero9 (The Collective)
Sydthekid91 - lebow (The Collective)
Hunty79 -(DorG)
[Ø]ΗΞΜΙ[Ø] Leader of (ZERO)
We represent a significant number of alliance families in the game, and our players are disappointed in you. They are disappointed in the game state and the lack of communication these last couple of weeks. The recent bug compensation was appreciated, but it is only a temporary relief for a much larger problem. The compensation drops had helped in AQ, as have the AW ones. The AQ compensation needs to be restored until the game is playable. The strict adherence to the Summer of Pain schedule was damaging to morale as people had to spend additional resources due to bugs. It’s not an ethical expectation you have set for the player base. Our players are frankly sick of offers being pushed at them while the game is borderline unplayable. Players are quitting in droves and recruiting is becoming extremely difficult with such a frustrating game state.
We have to stop the bleeding. We are coming to you in hopes of working together to turn morale around throughout the community. We need an accurate timeline for the resolution of these bugs. We need more frequent and more transparent dialogue about this resolution. We understand that in troubleshooting this that unintended interactions may occur further delaying the fix, but we need that communicated. That we can point out to our players and show them that the game is not dying. We need consistent compensation, so players can try to enjoy the game that is left for them to play. We also ask that you reconsider your sales model while the game is in such a broken state. It’s hard to justify investing money into a broken game. That’s the hard truth that many players are seeing.
We want to keep our players engaged, but we need you to meet us halfway. The signers of this letter represent approximately 140 alliances totaling approximately 4,200 players of various segments of the game from Top 20 AQ down to Map 4. From Masters level down to optional war. We have whales and free to play and every player budget in between. These bugs affect all of them and more. Please work with us to keep the community and the game healthy.
Sincerely,
SolidFinality (Figurehead of the TVΛ family)
Tömmy S17A² (Figurehead of the S17A family)
Shortie (Figurehead of the ĞӨΜ family)
Whip_Cream_23 (Figurehead of the ØHÅÑÅ family)
Jzj/jzjjr FAM•1 (Figurehead of the FAM family)
Mike C (Figurehead of ISO8 Family)
Cabány (Figurehead of Victrix Family)
Applenut (Figurehead of The Collective)
Pictus Cat (Founder of Velt, Figurehead of The Collective Family)
—Ninja— TVΛ
Mendez S17A
carpy/jarvis Ni! (part of S17A family)
King-Boot S17L1
BuckeyeKP S17RS
Armyman300 S17SF
OLD MAN DEEGAN S17A1
troubleshoot_pt K4B4L (part of S17A family)
ShotgunAxeDanny FsFW (part of S17A family)
BKDRAGON718 S17BB
KrakenG_117 AE21 (part of S17A family)
N-F€RNØ LOC (part of S17A family)
sparky205 S17A6
King Henrock LBGL (part of S17A family)
Elmer Bijlmer «BBE» (part of S17A family)
Giant Haystacks wes61 (part of S17A family)
Big.arch AUSA (part of S17A family)
rogerflores03 •CAV• (part of S17A family)
E8 Lattice S174L
•Splärky• S17AR
Drusala ¢hao§ (part of S17A family)
TupacBack5488 H-E-L (part of S17A family)
Jhutch681 3nail (part of S17A family)
Fire S17A4
haystack jnr Wes62 (part of S17A family)
Jtc488 Wkrl (part of S17A family)
Henrik 1978 X APE (part of S17A family)
Donyoku S17Ʌ (part of S17A family)
Hero eraxses Sav20 (part of S17A family)
niknak91 UKBSK (part of S17A family)
thadex CR€W2 (part of S17A family)
Theduke1113 ĞӨΜ
Venuncio ÄŁØHÄ (part of the ØHÅÑÅ Family)
Cykodemon NAKØA (part of the ØHÅÑÅ Family)
LoganWeaponX81 JŪMBÄ (part of the ØHÅÑÅ Family)
Bobby the Joe ØHÅÑÅ
Bionic Wingman FAM•1
Soulcleaver FAM•2
J4788MAL FAM•3
Billy Blue FAM•4
Dr. Demello FAM•5
Dandy3 FAM•6
Petran 333 FAM•7
Morpheus FAM•8
idochashi FAM•9
Wicked127 FAM•10
Dazman 654321 FAM•11
Greydad FAM12
Zod FAM13
BigNNasty FAM14
Acidburn81 ĞӨΜ
Zerocool81 ĞӨΜ
Shaddow X, TVΛ (part of the TVΛ family)
Ogreslayr (part of Gom Family)
Baín (part of GOM Family)
Wulfeye (part of Victrix Family)
Chicobravo (part of Victrix Family)
WilWilson (part of Victrix Family)
Gasper_ph (part of Victrix Family)
BossLady. - PXRV (The Collective)
Cosmic Debris - ODNMF (The Collective)
TN JED - 4HRS (The Collective)
Aubiekermit - Zero9 (The Collective)
Sydthekid91 - lebow (The Collective)
Hunty79 -(DorG)
[Ø]ΗΞΜΙ[Ø] Leader of (ZERO)
62
This discussion has been closed.
Comments
Amirite @Kabam Miike
Granted, there hasn't been much communication since then because we haven't had new information to share. As we said in that post, "Making those improvements will be a lengthy process where we will be overhauling a large part of the game to work with this engine update."
If I had a timeline for these fixes, I would be singing it from the rooftops. What you're asking for is for us to share information that we do not have, and that's just called lying and doesn't help anyone.
Now, one thing I don't like about this petition is that it makes it seem like players of all segments are affected, but somehow not us. Nobody is more affected by this issue than we are, and nobody is more disturbed and spending more time fixing it than our engineers are. We all want the same thing here, and that's a game that functions reliably.
We'll continue conversations with the team on the topic of Compensation and content rollout, but in the meantime, the show must go on. I'm also planning more communications that you can expect in the next week or two when we have more information from our partners.