5* Nexus crystal issue.

3Ax33Ax3 Member Posts: 26 ★
in Bugs and Known Issues
The champion found and selected in the compensation rawards 5* Nexus Crystal did not register. I selected Spider Man (SE) which should have awakened the one I already had, but it did not.
Animation worked as normal, including allocation of tech ISO. Only noticed when I checked in my champions list.

Using Huawei Media Pad M5,
System Android EMUI 9.1
MCOC VERSION 32.2

Comments

  • TheBair123TheBair123 Member Posts: 5,344 ★★★★★
    any videos or screenshots? those will help, as i recommend you open a support ticket
  • 3Ax33Ax3 Member Posts: 26 ★
    edited September 2021
    Unfortunately no screenshot as I was not expecting any issues. Never happened before.

    Just reporting, in case it is a known issue.
  • 3Ax33Ax3 Member Posts: 26 ★

    Here is picture of unawekened SMSE but I realise that in itself does not explain much.
  • TheBair123TheBair123 Member Posts: 5,344 ★★★★★
    do you have a screenshot from alliance chat of you getting the pull?
  • 3Ax33Ax3 Member Posts: 26 ★
    Very sorry for the dumb mistake but I have now realised that I confused SM Classic for SM SE. Really embarrassed having played this game for a number of years!
    Thank you for your help TheBair and sorry again for wasting your time.
  • 3Ax33Ax3 Member Posts: 26 ★
    Here was the culprit, hiding away in the junk yard :)


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