MTN shoppers rewards not awarding

BuckeyeshaBuckeyesha Member Posts: 206
edited February 2022 in Bugs and Known Issues
Has anybody else had an issue where you completed the first milestone in the MTN shoppers rewards program but it didn't give you the selection that you chose for me it was either 1000 4* shards or 2 ultimate crystals.. I chose the crystals and I did not receive them.


Post edited by Kabam Zibiit on

Comments

  • Vance2_jrVance2_jr Member Posts: 774 ★★★★
    Same. New day, new bug.
  • Who_knewWho_knew Member Posts: 50
    Same. Seen multiple threads and no official responses
  • TheAngryOneTheAngryOne Member Posts: 491 ★★★
    Yes. I did not receive the 2 ultimate crystals
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, the team found and fixed the root cause of the issue and is working on getting the corrected reward sent out to everyone who tried to claim it before the fix was implemented.
  • theboss42theboss42 Member Posts: 64
    so are we getting a compensation and if we are what will be in it I stll.haven't received my crystals
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