Realm Adjustment Bundle not showing up in inbox

UltimateAgentJUltimateAgentJ Member Posts: 6 ★
in Bugs and Known Issues

I received a link from news@marvelcontestofchampions.kabam.com sent to my email for a realm adjustment bundle, but when I click on the link, the bundle doesn’t show up in my inbox. Is there a reason for this issue?

Comments

  • DemonzfyreDemonzfyre Member Posts: 22,427 ★★★★★
    That ship has sailed... A while ago.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,246 Guardian
    MROC adjustment packages were sent out a while ago.
    If this is the first time since then that you have re-entered the MCOC game, could be that the in-game MailMsg has since expired from your Game's inbox.

    You could check your Stash - Rewards pane and see if the items are still claimable from there.

    Else, did you maybe have multiple game accounts, and the real world email you received corresponds to a differently linked MCOC game account ?
  • UltimateAgentJUltimateAgentJ Member Posts: 6 ★
    SummonerNR said:

    MROC adjustment packages were sent out a while ago.
    If this is the first time since then that you have re-entered the MCOC game, could be that the in-game MailMsg has since expired from your Game's inbox.

    You could check your Stash - Rewards pane and see if the items are still claimable from there.

    Else, did you maybe have multiple game accounts, and the real world email you received corresponds to a differently linked MCOC game account ?

    No I just got the email with the link today. I’ve been logging in every week this year though.
  • DemonzfyreDemonzfyre Member Posts: 22,427 ★★★★★
    UltimateAgentJ said:

    SummonerNR said:

    MROC adjustment packages were sent out a while ago.
    If this is the first time since then that you have re-entered the MCOC game, could be that the in-game MailMsg has since expired from your Game's inbox.

    You could check your Stash - Rewards pane and see if the items are still claimable from there.

    Else, did you maybe have multiple game accounts, and the real world email you received corresponds to a differently linked MCOC game account ?

    No I just got the email with the link today. I’ve been logging in every week this year though.
    You would have had to link your MROC account to your MCOC account. We got the packages back in Feb.
  • UltimateAgentJUltimateAgentJ Member Posts: 6 ★
    Demonzfyre said:

    UltimateAgentJ said:

    SummonerNR said:

    MROC adjustment packages were sent out a while ago.
    If this is the first time since then that you have re-entered the MCOC game, could be that the in-game MailMsg has since expired from your Game's inbox.

    You could check your Stash - Rewards pane and see if the items are still claimable from there.

    Else, did you maybe have multiple game accounts, and the real world email you received corresponds to a differently linked MCOC game account ?

    No I just got the email with the link today. I’ve been logging in every week this year though.
    You would have had to link your MROC account to your MCOC account. We got the packages back in Feb.
    Yeah I linked them back then, but I didn’t get the email to claim the bundle until now. Why am I getting it just today though?
  • DemonzfyreDemonzfyre Member Posts: 22,427 ★★★★★
    UltimateAgentJ said:

    Demonzfyre said:

    UltimateAgentJ said:

    SummonerNR said:

    MROC adjustment packages were sent out a while ago.
    If this is the first time since then that you have re-entered the MCOC game, could be that the in-game MailMsg has since expired from your Game's inbox.

    You could check your Stash - Rewards pane and see if the items are still claimable from there.

    Else, did you maybe have multiple game accounts, and the real world email you received corresponds to a differently linked MCOC game account ?

    No I just got the email with the link today. I’ve been logging in every week this year though.
    You would have had to link your MROC account to your MCOC account. We got the packages back in Feb.
    Yeah I linked them back then, but I didn’t get the email to claim the bundle until now. Why am I getting it just today though?
    Not sure but i never got an email, the card showed up in my in-game message box.
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