Connection fails are getting out of hand.

Lordix · July 2022

Kabam please fix at least this part of the game. It is getting really annoying having to wait for the game to continue constantly. Fix it soon, please.

Kanooo · July 2022

Yup. It’s unplayable now as I type this.

Like after each win in arena, it just won’t register and move forward.

Every-fricking-few seconds it’s happening now.

I’m expecting an emergency maintenance any minute now- even if they don’t want to.

GOTG · July 2022

It has become a really really game killing problem now. I hardly can play 15 minutes without a major lag which forced me to either restart the phone or stop playing for a good few minutes hoping for a recovery.

I don't know why this problem has lasted that long. No explanation is acceptable.

Chokenorris · July 2022

I'm a pretty patient person in general, but I have to agree here, the connection issues are happening way too often with this new update. Constantly having to refresh the game every couple of fights is getting old. Hoping it gets addressed soon!

Kiptonade · July 2022

It’s awful and seems to have been ever since the update dropped so I’m guessing it’s something in the back end that is messing up. Hopefully the hot fix it asap as it’s unbelievably frustrating

Sun_Spot46 · July 2022

This is very, very frustrating and annoying. I dare not even consider the Legends run.

The_man001 · July 2022

This is becoming intolerable

NEXTON · July 2022

Yeah the game is unplayable for me currently. Arena is taking far too long.

Lordix · July 2022

Thanks for aknowlediging and reading our claims for help (a fix).

But, @KabamMiike and @KabamZibiit, is the a solution in work? Putting this discussion into "Bugs and Known Issues" alone will not let it go away.

This one issue happened after the July Update and not ongoing for now.

Could you please give us a update on the time line, when this will be fixed or what we should expect. The game is not fun with this one issue especially.

Thank you.

Crine60 · July 2022

This issue of the loading spinner appearing for a while before the connection problem symbol joins it for more time before the game finally starts responding and continues with what you were trying to do has actually gotten worse with the new month's update version 36.0 0 and has somehow even gotten much worse than that with yesterday's performance hotfix patch version 36.0.1. Many others in my alliance report the same thing. I don't understand how this issue actually keeps getting worse. This can happen with literally any click in the game. Trying to move, open a new screen, start or end a fight, level up a champ, use an item, replenish an item/iso/catalyst in your inventory from your overflow stash, etc.

Moto G Power, Android 11, cell and WiFi, anywhere and doing anything in the game.

Destroyer · July 2022

This is from 3.1 uncollected. I had game freeze after long connection wait (spinning wheel, flashing connection icon) while trying to move to Mr. Sinister at the split. Forced closed game. Upon reopening I had lost 6 energy but was still at the split. I then moved to Mr. S using another 6 energy and finished the path. Game showed 98% compete. Re entered quest and saw what you see in the picture. Re started game and still 98%, so had to run path again for 100%.

iPhone 11 max, Wi-Fi, latest iOS and latest patch that was supposed to fix connection issues.

I am still experiencing lag and long spinning and flashing connection indicators between fights.

Destroyer · July 2022

Lordix · July 2022

Yep, the fix and patch did nothing. The connection fails and loading screen of death are still appearing regularly.

I lost my health potion that I just used in AW to the endless loading screen. Had to restart the game and lost 50% health.

So the issue continues to be there and definitely was not solved by this maintenance service and patch.

...

DrewDoggyDogg · July 2022

I too was hoping latest update would resolve some issues, yet here I am in the forum rather then playing the game as intended due to connectivity issues. It's one thing to adapt to parry issues and random control issues but at least you were able to play. All I've asked for is some transparency from KABAM on what they are doing to resolve it and to acknowledge that there is in fact issues. As of now they act as they have fixed the issues.

pseudosane · July 2022

this red icon and spinning wheel of death are really frustrating.

FuriousImpaler · July 2022

Every time I jump in the game "quickly" to do my attacks in AQ, AW, or just collect the free crystal, the white circle of death is followed by the red wi-fi dreaded bug. I usually let my phone just dangle waiting for a response. At the same time I can play any other game on my iPad or my iPhone so I know its not my wi-fi or AT&T cell connection.

I'm an arena grinder and that too is nearly unplayable after 3-4 rotations. The game hiccups and delays.

Since the 36.0.1 update for iOS earlier this week, now the game is shutting down on its own in the middle of the game.

The game is at times unplayable. When you only get a few minutes here or there at work to get "caught up" and you can't play the game ultimately it costs you.

Players are losing out on and missing goals that give rewards because of this bug.

Crine60 · July 2022

Lordix said:
Yep, the fix and patch did nothing. The connection fails and loading screen of death are still appearing regularly.

I lost my health potion that I just used in AW to the endless loading screen. Had to restart the game and lost 50% health.

So the issue continues to be there and definitely was not solved by this maintenance service and patch.

...

I mean, I wouldn't say the hotfix did nothing......... It actually is making things a lot worse for me. The frequency of the white loading spinner and red connection issue symbol is much higher for me and many in my alliance now thanks to 36.0.0 but especially 36.0.1.

Connection fails are getting out of hand.

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