**Mastery Loadouts**
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Original in game name

SG2468SG2468 Posts: 1
edited January 2023 in Suggestions and Requests
To submit a request related to account Kabam is asking me the original in game name.I forgot the original in game name as I changed it a long time ago.Is there another way I can submit a request without needing the original in game name?
If anyone was in a similar situation how did u deal with this problem?
Post edited by Kabam Porthos on

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    TheLightBringerTheLightBringer Posts: 453 ★★★★
    They're pretty restrictive with these things but here's a tip that might help ya, if you have your photos backed up you can search for screenshots around the time you created the account in, you may find a screenshot of a crystal opened or a new rankup that shows the account name
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    Kabam PorthosKabam Porthos Posts: 4,676
    Hey @SG2468, we're unable to help with account-specific issues here in the Forums. I recommend reaching back out to our Support Team with your concerns as they are best placed to help in situations like this. They may be able to offer advice to help you locate the requested information or provide an alternative way for you to confirm your ownership of the account.
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