Game crashing during SP animation

So yesterday it was during the boss fight in AQ sp2 from CGR I watched as scorpions health dropped to below 0% and then game crashed. After restarting the game there was no fight recover option and when I got back into AQ my CGR was completely ko'd and scorp was still at full health. Now today in AW node 16 tier 12 as I'm doing an sp3 again with CGR game crashes, again after restart no fight recover option however when I get back into AQ my CGR is still alive albeit at only like 15% health. I spend 100 units to get back to a comfortable health level beat the darkhawk who was occupying the node and come to find out that although my CGR was not knocked out I still lost a fight bonus. What the actual fudge kabam?! This is a reoccurring problem and before jax comes on here and suggests I open a ticket I have and surprise it was closed with no resolution. I'm spending real money to alleviate the bugs that are constant in this game I am a paying customer and I am not a happy customer. I love this game but I hate the people who are tasked with maintaining it. When are we going to get definite responses to these multitudes of posts about problems with your game? No other institution would tolerate this abysmal level of customer service from their employees.

Comments

  • zerozzeroz Member Posts: 15
    frequently cgr sp2 crashes my game all month long randomly
  • JefechutaJefechuta Member Posts: 1,212 ★★★★
    The game has a quite bad optimization, not new, they dont wanna invest more in this, just get a better device or try not to break yours because of the frustration that you will get, I started doing some yoga to relax, i suggest you to do the same
  • FubbieFubbie Member Posts: 142
    Not crashing outright here, but freezing for several seconds on sps. On sp 3, makes tapping defense impossible
  • Just_Frank2022Just_Frank2022 Member Posts: 139
    Jefechuta said:

    The game has a quite bad optimization, not new, they dont wanna invest more in this, just get a better device or try not to break yours because of the frustration that you will get, I started doing some yoga to relax, i suggest you to do the same

    Already do yoga :) and have a pretty decent pixel 4 that should handle the animations but you're right as they won't spend their resources that don't affect the whole community
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