The picture for the monthly calendar deal shows a picture of T6cc shards, but none are listed in the deal.
If one were to buy it... will they come (and if so, how many)... or is this graphic "misleading"?
I tend to think it was intended to be there with the "get now" / left out given the price point and graphic, but before spending $30, want to know what I'd actually be getting.
So. This deal is meant to include the advertised T6CC. The error was in showing the items, not the advertising graphic.
If anyone has purchased this deal and is concerned about receiving their T6CC, please force-close and relaunch your game and it should appear. If there are further issues or concerns, please submit a support ticket and our team can look more closely at your account!
The picture for the monthly calendar deal shows a picture of T6cc shards, but none are listed in the deal.
If one were to buy it... will they come (and if so, how many)... or is this graphic "misleading"?
I tend to think it was intended to be there with the "get now" / left out given the price point and graphic, but before spending $30, want to know what I'd actually be getting.
So. This deal is meant to include the advertised T6CC. The error was in showing the items, not the advertising graphic.
If anyone has purchased this deal and is concerned about receiving their T6CC, please force-close and relaunch your game and it should appear. If there are further issues or concerns, please submit a support ticket and our team can look more closely at your account!
So. This deal is meant to include the advertised T6CC. The error was in showing the items, not the advertising graphic.
If anyone has purchased this deal and is concerned about receiving their T6CC, please force-close and relaunch your game and it should appear. If there are further issues or concerns, please submit a support ticket and our team can look more closely at your account!
So. This deal is meant to include the advertised T6CC. The error was in showing the items, not the advertising graphic.
If anyone has purchased this deal and is concerned about receiving their T6CC, please force-close and relaunch your game and it should appear. If there are further issues or concerns, please submit a support ticket and our team can look more closely at your account!
So. This deal is meant to include the advertised T6CC. The error was in showing the items, not the advertising graphic.
If anyone has purchased this deal and is concerned about receiving their T6CC, please force-close and relaunch your game and it should appear. If there are further issues or concerns, please submit a support ticket and our team can look more closely at your account!
Hope this helps!
Thanks Jax, I purchased shortly after the offer was live (~15 mins after)
Force closing and power cycling my phone did not add the T6CC selector to my account.
I know this is largely resolved, but an additional followup:
If anyone has missing items that did not appear after a restart, the team is digging through data behind the scenes and will be sending out anything that didn't appear after purchase.
We request that you hold off contacting support until we've had a chance to send everything out!
I never received the t6cc shards and I’m not putting in a ticket because I shouldn’t have to and I’ll take the blame because I shouldn’t be buying anything until this game is fixed and Kabam really addresses the community like they should have long time ago because the game as a whole is in a terrible place right now. They can keep avoiding the player base until they don’t have one.
I never received the t6cc shards and I’m not putting in a ticket because I shouldn’t have to and I’ll take the blame because I shouldn’t be buying anything until this game is fixed and Kabam really addresses the community like they should have long time ago because the game as a whole is in a terrible place right now. They can keep avoiding the player base until they don’t have one.
You can take a break for 6 months and then come back and see where it's at
@doctorb I could take a break for a few months but I have invested time and money into this game so shouldn’t have to do that either. Kabam is the issue not the users and they make millions and constantly want users to do all this stuff to help them fix the game.
I know this is largely resolved, but an additional followup:
If anyone has missing items that did not appear after a restart, the team is digging through data behind the scenes and will be sending out anything that didn't appear after purchase.
We request that you hold off contacting support until we've had a chance to send everything out!
@doctorb I could take a break for a few months but I have invested time and money into this game so shouldn’t have to do that either. Kabam is the issue not the users and they make millions and constantly want users to do all this stuff to help them fix the game.
You forget, it is their game. They can do as they please and u can choose to play or not play. Yes u can voice ur opinion but they can choose to ignore u.
I know this is largely resolved, but an additional followup:
If anyone has missing items that did not appear after a restart, the team is digging through data behind the scenes and will be sending out anything that didn't appear after purchase.
We request that you hold off contacting support until we've had a chance to send everything out!
We'll update once we've sent them out.
11 days and still nothing. Can you please do something?
Comments
If one were to buy it... will they come (and if so, how many)...
or is this graphic "misleading"?
I tend to think it was intended to be there with the "get now" / left out given the price point and graphic, but before spending $30, want to know what I'd actually be getting.
Yeah, looks like something isn't right. Brought it to the team, we'll look into it!
Thanks for bringing it to our attention!
Here with an update!
So. This deal is meant to include the advertised T6CC. The error was in showing the items, not the advertising graphic.
If anyone has purchased this deal and is concerned about receiving their T6CC, please force-close and relaunch your game and it should appear. If there are further issues or concerns, please submit a support ticket and our team can look more closely at your account!
Hope this helps!
Force closing and power cycling my phone did not add the T6CC selector to my account.
I have opened up a ticket.
If anyone has missing items that did not appear after a restart, the team is digging through data behind the scenes and will be sending out anything that didn't appear after purchase.
We request that you hold off contacting support until we've had a chance to send everything out!
We'll update once we've sent them out.