Escape From Titan Episode 1 Threat Level 5

ImthatguyImthatguy Member Posts: 10
Samsung Galaxy S21 Ultra
Android 13
T-Mobile
Data & WIFI
39.0.1
Side Quest: Escape From Titan Episode 1 Threat Level 5

I've completed this quest to 100% and are not receiving the appropriate completion percentage.
I achieved Paragon recently and have just unlocked the rewards for Threat Level 5. This was the same quest that had a bug where the crystals on the paths wouldn't disappear.

I sent a ticket last week.

Comments

  • Can you add screenshots? It's a lot easier to get help if you do.
  • DemonzfyreDemonzfyre Member Posts: 22,058 ★★★★★
    Imthatguy said:

    Samsung Galaxy S21 Ultra
    Android 13
    T-Mobile
    Data & WIFI
    39.0.1
    Side Quest: Escape From Titan Episode 1 Threat Level 5

    I've completed this quest to 100% and are not receiving the appropriate completion percentage.
    I achieved Paragon recently and have just unlocked the rewards for Threat Level 5. This was the same quest that had a bug where the crystals on the paths wouldn't disappear.

    I sent a ticket last week.

    If you got Paragon after the quest started and the objective appeared, support is the only place to help you.

    It's not a bug.
  • ImthatguyImthatguy Member Posts: 10
    Imthatguy said:

    Samsung Galaxy S21 Ultra
    Android 13
    T-Mobile
    Data & WIFI
    39.0.1
    Side Quest: Escape From Titan Episode 1 Threat Level 5

    I've completed this quest to 100% and are not receiving the appropriate completion percentage.
    I achieved Paragon recently and have just unlocked the rewards for Threat Level 5. This was the same quest that had a bug where the crystals on the paths wouldn't disappear.

    I sent a ticket last week.



  • ImthatguyImthatguy Member Posts: 10

    Imthatguy said:

    Samsung Galaxy S21 Ultra
    Android 13
    T-Mobile
    Data & WIFI
    39.0.1
    Side Quest: Escape From Titan Episode 1 Threat Level 5

    I've completed this quest to 100% and are not receiving the appropriate completion percentage.
    I achieved Paragon recently and have just unlocked the rewards for Threat Level 5. This was the same quest that had a bug where the crystals on the paths wouldn't disappear.

    I sent a ticket last week.

    If you got Paragon after the quest started and the objective appeared, support is the only place to help you.

    It's not a bug.
    It was already a bug from day 1. The crystal shards on the path wouldn't update. You could run the path over and over and get the same crystals. My issue is still connected with that bug. It won't update the completed paths.
  • DemonzfyreDemonzfyre Member Posts: 22,058 ★★★★★
    Imthatguy said:

    Imthatguy said:

    Samsung Galaxy S21 Ultra
    Android 13
    T-Mobile
    Data & WIFI
    39.0.1
    Side Quest: Escape From Titan Episode 1 Threat Level 5

    I've completed this quest to 100% and are not receiving the appropriate completion percentage.
    I achieved Paragon recently and have just unlocked the rewards for Threat Level 5. This was the same quest that had a bug where the crystals on the paths wouldn't disappear.

    I sent a ticket last week.

    If you got Paragon after the quest started and the objective appeared, support is the only place to help you.

    It's not a bug.
    It was already a bug from day 1. The crystal shards on the path wouldn't update. You could run the path over and over and get the same crystals. My issue is still connected with that bug. It won't update the completed paths.
    Were you Paragon before the quest started?
  • SummonerNRSummonerNR Member, Guardian Posts: 12,807 Guardian
    Imthatguy said:



    If you got Paragon after the quest started and the objective appeared, support is the only place to help you.

    It's not a bug.

    It was already a bug from day 1. The crystal shards on the path wouldn't update. You could run the path over and over and get the same crystals. My issue is still connected with that bug. It won't update the completed paths.
    Disagree, that other “reward on path” issue was a different issue (and indeed a bug).

    The retroactively not applying to Objectives (once you reach new progression), to the objectives that you never had at the beginning, is NOT A BUG.

    It's how it is designed, and has been operating for as many months now as they have been doing progression based objectives.

    They've just “caved” into the constant complaints/requests this month (and there are probably like 10+ every new day up here, and many more that don’t even bother making new posts about it because they see the other posts and the suggestion to submit a support ticket, and so just follow that advice without the need to make new posts).

    Should any monthly progression based Calendars automatically switch over to your new progression in the middle of a month once you advance too ? Not how it's designed, but maybe if they start getting enough complaints about it (?)
  • Imthatguy said:



    If you got Paragon after the quest started and the objective appeared, support is the only place to help you.

    It's not a bug.

    It was already a bug from day 1. The crystal shards on the path wouldn't update. You could run the path over and over and get the same crystals. My issue is still connected with that bug. It won't update the completed paths.
    Disagree, that other “reward on path” issue was a different issue (and indeed a bug).

    The retroactively not applying to Objectives (once you reach new progression), to the objectives that you never had at the beginning, is NOT A BUG.

    It's how it is designed, and has been operating for as many months now as they have been doing progression based objectives.

    They've just “caved” into the constant complaints/requests this month (and there are probably like 10+ every new day up here, and many more that don’t even bother making new posts about it because they see the other posts and the suggestion to submit a support ticket, and so just follow that advice without the need to make new posts).

    Should any monthly progression based Calendars automatically switch over to your new progression in the middle of a month once you advance too ? Not how it's designed, but maybe if they start getting enough complaints about it (?)
    It literally just doesn't make sense and deters people from progressing and playing the game. Its a simple fix, and there's no reason it should exist in the first place. Even if it is intentional, it should be considered a bug. When the quest itself says "100% Explore episode X of threat level X" and the player fully explored episode X of threat level X and it shows no progression, it is directly going against the description of the quest. There is no way of knowing that you won't qualify for rewards if you fully explored the quest too soon. It is literally just not working as described, which is always considered a bug when it happens elsewhere in the game. Why not now?

    The fact that people are giving Kabam the benefit of the doubt enough to not call this a bug is so upsetting. It's the same amount of work, meeting the same requirements, the only problem being exploring the quest too soon, which should not make someone lose out on precious rewards that they worked equally hard to get.

    At very least, the objective description is not accurate, and that should be considered a bug and fixed as soon as possible. People are investing resources into progression and exploration of the side quest hoping to get these rewards and there's no reason at all to believe they won't receive them if they don't follow the forums.
  • Imthatguy said:

    Imthatguy said:

    Samsung Galaxy S21 Ultra
    Android 13
    T-Mobile
    Data & WIFI
    39.0.1
    Side Quest: Escape From Titan Episode 1 Threat Level 5

    I've completed this quest to 100% and are not receiving the appropriate completion percentage.
    I achieved Paragon recently and have just unlocked the rewards for Threat Level 5. This was the same quest that had a bug where the crystals on the paths wouldn't disappear.

    I sent a ticket last week.



    A lot of people are having the same issue, including me. Make sure your ticket has all of the important information (screenshots, username, etc.) and they should fix it for you. If you don't hear back, try resubmitting it with more detail.
  • ImthatguyImthatguy Member Posts: 10
    Imthatguy said:

    Samsung Galaxy S21 Ultra
    Android 13
    T-Mobile
    Data & WIFI
    39.0.1
    Side Quest: Escape From Titan Episode 1 Threat Level 5

    I've completed this quest to 100% and are not receiving the appropriate completion percentage.
    I achieved Paragon recently and have just unlocked the rewards for Threat Level 5. This was the same quest that had a bug where the crystals on the paths wouldn't disappear.

    I sent a ticket last week.


    Imthatguy said:



    If you got Paragon after the quest started and the objective appeared, support is the only place to help you.

    It's not a bug.

    It was already a bug from day 1. The crystal shards on the path wouldn't update. You could run the path over and over and get the same crystals. My issue is still connected with that bug. It won't update the completed paths.
    Disagree, that other “reward on path” issue was a different issue (and indeed a bug).

    The retroactively not applying to Objectives (once you reach new progression), to the objectives that you never had at the beginning, is NOT A BUG.

    It's how it is designed, and has been operating for as many months now as they have been doing progression based objectives.

    They've just “caved” into the constant complaints/requests this month (and there are probably like 10+ every new day up here, and many more that don’t even bother making new posts about it because they see the other posts and the suggestion to submit a support ticket, and so just follow that advice without the need to make new posts).

    Should any monthly progression based Calendars automatically switch over to your new progression in the middle of a month once you advance too ? Not how it's designed, but maybe if they start getting enough complaints about it (?)
    Have you been in the game long enough to get the updated Act 1-4 Rewards? They retrograde progress rewards all the time.
    You are comparing "free" items given monthly, to a quest where people spend their time, energy, units, health potions, revives and champions on. It's not the same.
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