5 star crystal lag

I have spend lots of money on the game, and have recently saved up enough 5* shards to open three crystals. I’m only trying to get one of two champions. Today when I opened the three crystals, it landed on one of the champs I wanted (iceman). The game lagged, or what looked like lag and then crashed. When I opened the game up and no iceman.

I want this fixed kabam, even if you take all three 5*s I got today I don’t care.. they were ****, and give me the one I was supposed to get please. I spend a lot of money on the game like I said and if it’s not resolved you won’t see another dollar from me. Thank you

Comments

  • wookehwookeh Member Posts: 147 ★★
    I tested this with a second account I created using Google play. You know the little achievement thing Google play gives?

    I received my 4* hero achievement the exact moment I placed a PHC to spin. Spoiler alert, it spun out to be a 4*

    Also kabam stated plenty of times that the champion pulled is determined the moment you spin or open. Tough luck on the **** champs. There are so many in the basic pool that the odds of pulling something godly are really bad. That's my luck too. Solution: just click "open crystals" so you don't have the spinning anxiety.
  • Darklightning_1Darklightning_1 Member Posts: 4
    Why would it land on the iceman and start to show him being awarded? As my champ? @wookeh then the game crashed and I have phylock
  • wookehwookeh Member Posts: 147 ★★
    Why would it land on the iceman and start to show him being awarded? As my champ? @wookeh then the game crashed and I have phylock

    You still received a pretty nice champ. I have 7 piles of 5* ****.

    It lags often because the game never really uses a live connection. You can watch people move in AQ and AW. The timer has a mind of its own. Nothing is 100% accurate. The easy answer about the spin is it is designed to tease you, that way you'll want to spend money. Go play a slot machine. Ah man you can see 7/7/bar pop up 30 times an hour. It tells you "just one more pull"
  • Darklightning_1Darklightning_1 Member Posts: 4
    I see what your saying, it’s still **** though! Work so hard and dedicate so much time for nothing @wookeh
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