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I didn't get the Symbioid in my mail

ThePapayaIsHotThePapayaIsHot Posts: 41 ★
in General Discussion
Hello. I was wondering if there's a specific progression you need to be in order to get the Symbioid? I have a second account where I didn't receive the mail to claim the Symbioid. Is that a bug or is it just progression locked? I would appreciate the help!

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    __FaCe2FaCe____FaCe2FaCe__ Posts: 31 ★
    Update the game, if so, delete the game and download it again, the problem will be solved.
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    FrostGiantLordFrostGiantLord Posts: 1,817 ★★★★
    Everyone should be able to get it. Probably just a bug. You'll get it sooner or later
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    ThePapayaIsHotThePapayaIsHot Posts: 41 ★
    __FaCe2FaCe__ said:

    Update the game, if so, delete the game and download it again, the problem will be solved.

    That's weird though cause on my main account I got it, but not on my second account. I use the same device for both accounts.
    Should I send in a ticket?
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    ThePapayaIsHotThePapayaIsHot Posts: 41 ★
    FrostGiantLord said:

    Everyone should be able to get it. Probably just a bug. You'll get it sooner or later

    I hope so. Do you think I should send in a ticket?
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