Amazon Prime Rewards Didn't Load
SpideyDNA
Member Posts: 32 ★
Device and Version: Samsung Galaxy S21 FE 5G
Device Operating System: Android v 13
Mobile Carrier: Verizon
Cellular or WiFi: Was on Cellular data when incident occurred
Game Version Installed: 41.3.1
Game Mode: In which game mode did the error occur? Amazon Prime to MCOC
Champions Affected: N/A
Active Boosts: N/A
Description of the Issue: I scanned the barcode at my Amazon Prime for the Chee'lth bundle, it launched MCOC, but the package was not present. Amazon Prime says I collected the package, but I have nothing in my account, "spideydna", and you can see I do not have a 3* Chee'lth or anything else that came with the package. I have tried reloading, reaccessing, etc. The initial drop the other week worked just fine, but this one failed for some reason.
Screenshot or Video: See attached.
Device Operating System: Android v 13
Mobile Carrier: Verizon
Cellular or WiFi: Was on Cellular data when incident occurred
Game Version Installed: 41.3.1
Game Mode: In which game mode did the error occur? Amazon Prime to MCOC
Champions Affected: N/A
Active Boosts: N/A
Description of the Issue: I scanned the barcode at my Amazon Prime for the Chee'lth bundle, it launched MCOC, but the package was not present. Amazon Prime says I collected the package, but I have nothing in my account, "spideydna", and you can see I do not have a 3* Chee'lth or anything else that came with the package. I have tried reloading, reaccessing, etc. The initial drop the other week worked just fine, but this one failed for some reason.
Screenshot or Video: See attached.
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