**WE ARE NO LONGER Temporarily Reverting Tier 1 War Ban System**
After further discussion, the game team has made the decision not make adjustements to the ban system.
The previously proposed fix would have resolved the issue for Summoners who are on the cusp of T1/T2 play, and negatively impacted Alliances more securely in T1. Instead, we recommend that cusp Alliances switch to Manual Placement to your members to place the allotted 5 Ban Champions limit there.
Apologies for the back and forth, and for any confusion.
After further discussion, the game team has made the decision not make adjustements to the ban system.
The previously proposed fix would have resolved the issue for Summoners who are on the cusp of T1/T2 play, and negatively impacted Alliances more securely in T1. Instead, we recommend that cusp Alliances switch to Manual Placement to your members to place the allotted 5 Ban Champions limit there.
Apologies for the back and forth, and for any confusion.
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I can confirm that the 6 new champions were missing in Basic 7star crystals just when the crystal came out.
I opened 10 x 7star Basics at 10:11am PT and didnot see any Jugger, Warlock, Knull, Shangchi, Colossus, Spot in the Basic crystals.
Please ask your team about this.
Thank you very much for letting us know.
I did open during this period when the 7-Star Class Crystals wasn't undated as it should be, and was affected by it.
Do I need to submit a ticket to Kabam customer support.
Or
Will Kabam be able to identify all players that were affected?
Many thanks for any response and insight you can share.
Luckily I made a screenshot for my teamates
Since I've seen this asked a few times, I figure I can provide clarity:
You do not need to submit a ticket, and you do not need screenshots or other proof.
We'll use the most powerful tool of all to collect information on who opened crystals when: DATA!
The only thing you are tasked with is being patient until we are able to get these out!
I followed up with an email to Kabam support but they said any compensation would be done with in-game mail. The lack of communication is so frustrating. They should at least let us know if we are effected so we dont keep checking and wondering.
I do think there might be some numbers here - in additional to folks who completed Necropolis, you also have people (like me) who bought the selector unit deal during cyber week.
All that said, wouldn’t be unhappy to get it going into the weekend - would be a nice way to end the week.
A reminder that nothing is being taken away, that was never part of the plan.
It seems the team are targeting mid-next-week to have these replacement crystals sent out.
Hope this helps!
Can I get compensation compensation? Jk!!
Received, thank you Kabam!