Won't let me enter the game

JoexoticwdrtsJoexoticwdrts Member Posts: 17 ★
in Bugs and Known Issues
When I try to open the game it closes down before I can even see the loading screens.

Comments

  • DNA3000DNA3000 Member, Guardian Posts: 20,338 Guardian
    Joexoticwdrts said:

    When I try to open the game it closes down before I can even see the loading screens.

    Verify that you are updated to the latest patch release for the game client.
  • JoexoticwdrtsJoexoticwdrts Member Posts: 17 ★
    DNA3000 said:

    Joexoticwdrts said:

    When I try to open the game it closes down before I can even see the loading screens.

    Verify that you are updated to the latest patch release for the game client.
    i am i was just playing it before i went off for a minute
  • DNA3000DNA3000 Member, Guardian Posts: 20,338 Guardian
    Joexoticwdrts said:

    DNA3000 said:

    Joexoticwdrts said:

    When I try to open the game it closes down before I can even see the loading screens.

    Verify that you are updated to the latest patch release for the game client.
    i am i was just playing it before i went off for a minute
    I haven't see that particular problem myself. iOS or Android?
  • JoexoticwdrtsJoexoticwdrts Member Posts: 17 ★
    edited January 2024
    android, i'm using a black view a52 pro
  • DNA3000DNA3000 Member, Guardian Posts: 20,338 Guardian
    Joexoticwdrts said:

    android, i'm using a black view a52 pro

    I'm on iOS so I can't test. Someone on Android would have to confirm there's no login issues this morning. In the past there have been issues that have affected one platform and not the other, so in this case my experience might not be mirroring yours. I haven't heard anything yet from others, but that doesn't mean there isn't some intermittent sporatic issue on that side.
  • JoexoticwdrtsJoexoticwdrts Member Posts: 17 ★
    DNA3000 said:

    Joexoticwdrts said:

    android, i'm using a black view a52 pro

    I'm on iOS so I can't test. Someone on Android would have to confirm there's no login issues this morning. In the past there have been issues that have affected one platform and not the other, so in this case my experience might not be mirroring yours. I haven't heard anything yet from others, but that doesn't mean there isn't some intermittent sporatic issue on that side.
    ok can you please get someone on android do to it i dont want to miss the 4 gbcs from the tis the season calendar
  • 2StarKing2StarKing Member Posts: 855 ★★★
    edited January 2024
    Joexoticwdrts said:

    DNA3000 said:

    Joexoticwdrts said:

    android, i'm using a black view a52 pro

    I'm on iOS so I can't test. Someone on Android would have to confirm there's no login issues this morning. In the past there have been issues that have affected one platform and not the other, so in this case my experience might not be mirroring yours. I haven't heard anything yet from others, but that doesn't mean there isn't some intermittent sporatic issue on that side.
    ok can you please get someone on android do to it i dont want to miss the 4 gbcs from the tis the season calendar
    No problems for me, using Android, logged in and out several times. Perhaps your service is spotty.

    edit: I'm in Canada
  • JoexoticwdrtsJoexoticwdrts Member Posts: 17 ★
    edited January 2024
    Well then I'm I bit confused as to how to fix it as it is a whole day later and I still can't enter the game. Im not sure if it helps at all but I'm in Scotland maybe it's a server thing
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