Worst Customer Support Experience so Far

HawknighttHawknightt Member Posts: 2 ★
in Suggestions and Requests
I am a Paragon and playing with 9 plus years. Currently, I am using Google Play Game to login to Game but Kabam is not allowing me to use the same email address as my Kabam Email address. When I tried linking it, it ended up linking a wrong email address.
I tried explaining everything in the ticket and but felt like no one is actually trying to help and want me to remember something from 9 years ago.
Here is the Ticket title: Kabam Support - Re: Wrong Email Address is Showing as Linked - 568729
I love the game and enjoy playing it a lot. Can someone please try to help here from Kabam's team.

Comments

  • NightheartNightheart Member Posts: 2,117 ★★★★
    The forums can't really help you here I'm sorry
  • Wong_98Wong_98 Member Posts: 1,015 ★★★★
    Reach out to support
    This is a joke in case you couldn’t tell
  • HawknighttHawknightt Member Posts: 2 ★
    Thanks, Guys
    Finally, they confirmed the ownership with given information and updated the account but somehow I lost all my Shattered Ironheart Rift tokens 😅
    Anyways, my thanks to Kabam for the help in linking the account. I guess I will continue approaching the support for getting the tokens.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,204 Guardian
    Hawknightt said:

    Thanks, Guys
    Finally, they confirmed the ownership with given information and updated the account but somehow I lost all my Shattered Ironheart Rift tokens 😅
    Anyways, my thanks to Kabam for the help in linking the account. I guess I will continue approaching the support for getting the tokens.

    Side quest Keys are a different issue, no need to individually submit a ticket for that.

    https://forums.playcontestofchampions.com/en/discussion/360246/side-quest-keys-gone#latest
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