units not added to acc

Arachnoid_17Arachnoid_17 Member Posts: 3
in Bugs and Known Issues
i paid money for the peter parkers wallet but i didn’t get the units i reloaded the game a lot of times and i still haven’t gotten it
my mcoc acc is Arachnoid_17

Comments

  • Arachnoid_17Arachnoid_17 Member Posts: 3
    Kabam pls give me my units i paid the money
  • DNA3000DNA3000 Member, Guardian Posts: 19,658 Guardian
    Open a support ticket. Explain your situation, let them investigate. That should be your first option to get such things resolved.
  • Arachnoid_17Arachnoid_17 Member Posts: 3
    what’s a support ticket
    i had paid for that peter parker wallet with my payment app and i paid it and then i when i went back to the game it wasn’t there and then when i refreshed it like 10 times it still wasn’t there ,someone told me to logout and then log back in and it still wasn’t there man i do hardwork for my pocket money and kabam took my money
  • SummonerNRSummonerNR Member, Guardian Posts: 12,763 Guardian
    https://help.kabamsupport.com/hc/en-us/requests/new
  • JimajohnJimajohn Member Posts: 103 ★
    Yo if he's getting units, I'll take 5!!!
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