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Knull and void shards are not working

I have claimed quite a few but they don’t show not the picture of the shards or the crystal in the crystals tab I know of others who are experiencing the same problem as well. But in my Alliance I can see that some people are opening these crystals though. I would like to know if there’s a way I can fix this or if it will be fixed.

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    I_Cant_Dunk12I_Cant_Dunk12 Posts: 2
    Does nobody got an answer?
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    Java_JunkieJava_Junkie Posts: 208
    they are gonna be with your Solo Crystals, third tab. not with standard 3*-7* Crystal Shard crystals.
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    Sundance_2099Sundance_2099 Posts: 2,894 ★★★★★
    The picture of the shards isn't showing up in rewards for the milestone events, I know that, and the tool-tip calls them by a string with loads of underscores in.
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    GrO_ot78GrO_ot78 Posts: 560 ★★★
    Yeah, I only got 3*s from mine…its something wrong with them 😡🤬
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    NuclekerrNuclekerr Posts: 196
    I do not have them either
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    M0NKEYNUTSM0NKEYNUTS Posts: 156
    They do not show up in my shop either. Not that I need any more 3*s.
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    BosleyBosley Posts: 259 ★★★
    I don't even have a crystal tab that tells how many shards I have in ANY section.

    And the shard pic on the milestones is blank or all white for me too.

    C'mon KABAM you can do better. It shouldn't be this hard.....
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    NanoDroidNanoDroid Posts: 49
    I got the same issue
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    SummonerNRSummonerNR Posts: 11,024 Guardian
    Summary and questionnaire regarding different Progression level, and whether Bugged or Ok for different Progressions, see…

    https://forums.playcontestofchampions.com/en/discussion/367074/omega-knull-and-void-and-message-error#latest
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