Game Center / Kabam Login doesn't work

HegliosHeglios Member Posts: 3 ★
in Bugs and Known Issues
Hey there. I have a mcoc account that I starte years ago, probaby in 2015. I now wanted to link it with a kabam account so I used the small gear icon, login options and created a new account. However, that didn't work and it onl created a new account. I had to finish the tutorial stuff to get access to the options in the main menu. Logged out of the kabam account and was back in my game center account. Tries it again with a differential e-mail and the same problem occured. So how can I actually link my account!? I don't want to use the game center id, I just want to use a kabam account I now apparently created with multiple mail addresses...

Comments

  • DNA3000DNA3000 Member, Guardian Posts: 20,192 Guardian
    If you try to create a Kabam account for an existing game account and it makes a new game account instead, the most likely reason for that is that you created a Kabam ID already and just forgot about it. In which case you can't create another ID, you have to use the one that already exists. If you do not know what it is, you will have to open a ticket with support and ask to have your ID/email address and password reset. This will require passing the security verification questions, which require you to know things like when you first created the account and what your first two in-game purchases were, if any.
  • HegliosHeglios Member Posts: 3 ★
    Thanks mate. That was it. I found the mail address it was linked with. Didn’t know I ever did that.
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