**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
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Unclaimable AW Rewards

CyporgCyporg Posts: 292 ★★
in General Discussion
Anyone else not able to claim their AW rewards in mailbox after this last war? Others in my ally also have this issue.

Comments

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    Soslayan9Soslayan9 Posts: 39 ★
    Got them twice. One set claimed and the other just stays there.
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    The_losttierThe_losttier Posts: 111 ★★
    The same happen to me, and is not in my stash neither
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    ThiartcThiartc Posts: 276 ★★
    Same issue
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    CyporgCyporg Posts: 292 ★★
    So are these just going to forever be in my inbox now? Do we need to open tickets to resolve this? They are unclaimable.


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    DemonSlayer6DemonSlayer6 Posts: 2
    i have the exact same issue
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    ShikinaShikina Posts: 27 ★
    Same here!
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    SummonerNRSummonerNR Posts: 11,284 Guardian
    Duplicate ones (not claimable) should disappear as normal in about 7+ days or so.
    Mail msgs don’t stay around forever, and neither will these extra ones.
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    SummonerNRSummonerNR Posts: 11,284 Guardian
    (Also for @TheWebmaster , who had same issue)
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    Soslayan9Soslayan9 Posts: 39 ★
    SummonerNR said:

    Duplicate ones (not claimable) should disappear as normal in about 7+ days or so.
    Mail msgs don’t stay around forever, and neither will these extra ones.

    That’s why I’m not bothered by it. Hope others still got their rewards and these are just repeats.
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    Tsar08Tsar08 Posts: 9 ★
    I think players do get the rewards if they claim either one of the two first. When the system detects you claiming the first one it immediately disables the other with a side effect of a bug which prevents the message from being deleted until 7 days later.
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    CyporgCyporg Posts: 292 ★★
    edited June 23
    I dont think I could ever claim mine, not duplicate. So I guess I’ll open a ticket
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