Unclaimable AW Rewards

CyporgCyporg Member Posts: 304 ★★
in General Discussion
Anyone else not able to claim their AW rewards in mailbox after this last war? Others in my ally also have this issue.

Comments

  • Soslayan9Soslayan9 Member Posts: 44 ★
    Got them twice. One set claimed and the other just stays there.
  • The_losttierThe_losttier Member Posts: 131 ★★
    The same happen to me, and is not in my stash neither
  • ThiartcThiartc Member Posts: 294 ★★
    Same issue
  • CyporgCyporg Member Posts: 304 ★★
    So are these just going to forever be in my inbox now? Do we need to open tickets to resolve this? They are unclaimable.


  • UnknownUnknown
    This content has been removed.
  • DemonSlayer6DemonSlayer6 Member Posts: 2
    i have the exact same issue
  • ShikinaShikina Member Posts: 27 ★
    Same here!
  • SummonerNRSummonerNR Member, Guardian Posts: 13,521 Guardian
    Duplicate ones (not claimable) should disappear as normal in about 7+ days or so.
    Mail msgs don’t stay around forever, and neither will these extra ones.
  • UnknownUnknown
    This content has been removed.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,521 Guardian
    (Also for @TheWebmaster , who had same issue)
  • Soslayan9Soslayan9 Member Posts: 44 ★
    SummonerNR said:

    Duplicate ones (not claimable) should disappear as normal in about 7+ days or so.
    Mail msgs don’t stay around forever, and neither will these extra ones.

    That’s why I’m not bothered by it. Hope others still got their rewards and these are just repeats.
  • Tsar08Tsar08 Member Posts: 22 ★
    I think players do get the rewards if they claim either one of the two first. When the system detects you claiming the first one it immediately disables the other with a side effect of a bug which prevents the message from being deleted until 7 days later.
  • CyporgCyporg Member Posts: 304 ★★
    edited June 2024
    I dont think I could ever claim mine, not duplicate. So I guess I’ll open a ticket
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