Can’t claim AW rewards

Shikina · June 22

I can’t claim the rewards from the last AW.

TheWebmaster · June 22

Same

Tsar08 · June 23

I think players do get the rewards if they claim either one of the two first. When the system detects you claiming the first one it immediately disables the other with a side effect of a bug which prevents the message from being deleted until 7 days later.

Donutteiei · June 24

Same problem

IRQ · June 25

Noticed it too. The rewards were claimed but the mail still stays with the rewards supposedly inside.
@Tsar08 I thought it was the case at first because that's how it looked in the previous war but this time I'm pretty sure I got only one stack of mails and they got stuck as well.

WayWorn2525 · June 25

Ditto

Grub88 · June 25

same problem here

Potatoslice500 · June 26

Same

Mrlutz86 · June 26

Same

Xleb · June 26

I think, since this is not displayed in your stocks, you took the rewards from the first request for them, and then the fact that the letter continues to hang is just a visual bug

Whiskey_Poet · June 27

@Kabam Zibiit @Kabam Vydious @Kabam Lyra anyone looked into this. They are stuck in the inbox and unclaimable. Need that glory. Thanks!

Tsar08 · June 27

Yeah, I can guarantee that I got my rewards on the first claim. It seems that another duplicate message is sent immediately after the claim which you cannot remove and lingers. Will just wait 7 days to have those messages flushed from my inbox.

winterthur · June 28

Whiskey_Poet said:
"Kabam Zibiit" "Kabam Vydious" "Kabam Lyra" anyone looked into this. They are stuck in the inbox and unclaimable. Need that glory. Thanks!

Are any of the 3 mods tagged still with the Company?

Deanob · June 29

Im getting same cant claim aw rewards in mail

Vikings27 · June 29

Same

JMORG1111 · June 29

This bug has been around for a long time. Literally has cost me wars before because teammates claim they thought war was over because of the notification and rewards still showing.

Gardosh · June 30

Same

BallerBen · June 30

So, is this something that's going to get fixed or what? Not sure my rewards have been claimed or not. Message with items waiting to be claimed still in my inbox.

BigAbeDawg · July 3

Can’t claim AW rewards, please help

Maxus7 · July 4

I also can’t claim it

Crumb3307 · July 5

I have 12 messages now, this is going to be really annoying in a couple weeks and we have 50+ of these messages

Grub88 · July 5

Mine disappeared for like 2 days and now they are back…

Little_Crocodili29 · July 6

Same for me and many members of my alliance.

Ruhel · July 20

Anyone fixed the issue of claiming the as rewards? Am having same issue now

Donal1981 · July 20

Ditto

Giantwalrus56 · July 20

I'm happy someone necroed this thread, because I too have been struck by this bug. My personal compulsion to immediately open pending emails has me really messed up. Any fix available?

Can’t claim AW rewards

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