Medium Intercept Appreciation Post

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Comments

  • SearmenisSearmenis Member Posts: 1,778 ★★★★★
    KabamDORK said:

    No, If I'm understanding you correctly, this is what many refer to as a Side Step. You can also do this. Is this what you were referring to?
    I don't know what a side step is :p
  • Aden24flashAden24flash Member Posts: 23
    KabamDORK said:

    In a bug report, we need to be able to reproduce the bug for it to be acknowledged. If we can't reproduce it or reproduce it consistently, it remains under investigation until we can do that. There are sometimes we get videos of issues clearly happening to the individual, but if we can't take those same steps, same champs, same quests and produce the same results, we can't really acknowledge that without further investigation. That all being said, we can do a better job on transparency of this moving forward.
    This is an ongoing issue. IMO there is no transparency at all! This is absurd. Too many excuses and is unacceptable.
  • BeastDadBeastDad Member Posts: 2,220 ★★★★★
    KabamDORK said:

    For context, the fundamental aspect was built for 30 frames per second and only really became an issue as part of a systems upgrade to 60 frames per second which is being resolved on the next build. There are a few items that were affected by 60fps you can see on the Trello Board.
    For context, this issue has cost the player base severely and there really needs to be some adequate compensation for it. I think the majority of players would appreciate some clarity on what is being planned for us in that regard.
  • Giantwalrus56Giantwalrus56 Member Posts: 1,281 ★★★★
    BeastDad said:

    For context, this issue has cost the player base severely and there really needs to be some adequate compensation for it. I think the majority of players would appreciate some clarity on what is being planned for us in that regard.

    While I think a compensation package would be nice, I personally much rather have Kabam identify why this bug is happening first. Hopefully from there, they'll fix it. After that, if they think it's warranted, send a package. No sense in sending or talking about it yet. Last thing I want is a package so I possibly use it while still intercepting with my face
  • EakomoEakomo Member Posts: 224
    there should be no appreciation till be problem is resolved, if fixing it for months in a row makes it even worse and even more apparent it should be a disdain with the work done already to the game
  • Buzerk1969Buzerk1969 Member Posts: 90 ★★
    KabamDORK said:

    In a bug report, we need to be able to reproduce the bug for it to be acknowledged. If we can't reproduce it or reproduce it consistently, it remains under investigation until we can do that. There are sometimes we get videos of issues clearly happening to the individual, but if we can't take those same steps, same champs, same quests and produce the same results, we can't really acknowledge that without further investigation. That all being said, we can do a better job on transparency of this moving forward.
    I’m sorry, I don’t buy this. Problem like this, just play the game, it happens so often, just playing the game makes you go, Mmm 🤔 there’s something wrong here. So when you say that, it is even more worrisome and also kind of prove a lot of things are being pushed without being properly tested.

    Don’t say that’s not the case as recent updates have broken so many thing. (Like Rintrah being unplayable).

    So thank you for the info, but also not that transparent (where is the in game msg?, why do player have to come here to find out about it?)
  • YagaYaga Member Posts: 47
    KabamDORK said:

    In a bug report, we need to be able to reproduce the bug for it to be acknowledged. If we can't reproduce it or reproduce it consistently, it remains under investigation until we can do that. There are sometimes we get videos of issues clearly happening to the individual, but if we can't take those same steps, same champs, same quests and produce the same results, we can't really acknowledge that without further investigation. That all being said, we can do a better job on transparency of this moving forward.
    Does the team have at least 2 or 3 of the most used devices that people are using to play the game? Not emulators, because they introduce other issues, but real devices? I can say that my M2 iPad Pro does different things than my iPhone 12. The AI of fights and the reaction times for defenders are sometimes different.

    MCoC is the only game that I feel like I have to record every single thing I do in the game, even buying crystals (looking at your Quantity 1 6-star crystal moving to the bottom of the list), to make sure I'm not going crazy.
  • DrZolaDrZola Member Posts: 9,528 ★★★★★
    BeastDad said:

    For the first time ever, I am thinking about taking a long break from the game due to this issue. It is absolutely destroying ever single game mode. It is inexcusable at this point.
    I’m still trying to understand how longstanding the issue has been. I’m also skeptical of the assertion that 60 fps is the cause of the issue—rather than what revealed it.

    But who really knows? I doubt I would, since I’ve usually just muttered “well, I guess that intercept didn’t work” instead of recording and trying to chronicle each and every occurrence. There’s no reason to think any of it is intended, but I am mindful of champs and nodes that need intercepts to max damage or deal damage. It would be hard to argue this is a “no harm, no foul” problem.

    Dr. Zola
  • Average_DesiAverage_Desi Member Posts: 1,563 ★★★★
    DrZola said:

    I’m still trying to understand how longstanding the issue has been. I’m also skeptical of the assertion that 60 fps is the cause of the issue—rather than what revealed it.

    But who really knows? I doubt I would, since I’ve usually just muttered “well, I guess that intercept didn’t work” instead of recording and trying to chronicle each and every occurrence. There’s no reason to think any of it is intended, but I am mindful of champs and nodes that need intercepts to max damage or deal damage. It would be hard to argue this is a “no harm, no foul” problem.

    Dr. Zola
    This very specific issue, not missing intercepts, but 'missing intercepts even when both are at the same place and the left side should override and land a hit' is new and was a result of 60fps, and after the January fix. So around 2 months at this present moment.

    I'm not saying you haven't faced issues before , but just not this specific one. I have definitely felt the "this should've landed before", because I had seen the Jan patch notes talking about the intercept fix and was in a lookout for anything weird
  • DrZolaDrZola Member Posts: 9,528 ★★★★★

    This very specific issue, not missing intercepts, but 'missing intercepts even when both are at the same place and the left side should override and land a hit' is new and was a result of 60fps, and after the January fix. So around 2 months at this present moment.

    I'm not saying you haven't faced issues before , but just not this specific one. I have definitely felt the "this should've landed before", because I had seen the Jan patch notes talking about the intercept fix and was in a lookout for anything weird
    That’s interesting, and yes—the issue being addressed was limited to Medium vs. Medium tiebreak between Attacker and Defender.

    If I understand correctly from Dave’s post, the “tie goes to the Attacker” policy was based on mechanics and coding that had been in place for a very long time. It sounds like the 60 fps upgrade (forgive me—when was that introduced?) created an issue where a single 60 fps frame could produce a result counter to the usual tiebreaker policy that might otherwise not have occurred in 30 fps.

    January update, if I understand correctly again, was supposed to resolve that, but issues remained. The hope is that the April update does the trick.

    Is that your understanding as well?

    Dr. Zola
  • Average_DesiAverage_Desi Member Posts: 1,563 ★★★★
    DrZola said:

    That’s interesting, and yes—the issue being addressed was limited to Medium vs. Medium tiebreak between Attacker and Defender.

    If I understand correctly from Dave’s post, the “tie goes to the Attacker” policy was based on mechanics and coding that had been in place for a very long time. It sounds like the 60 fps upgrade (forgive me—when was that introduced?) created an issue where a single 60 fps frame could produce a result counter to the usual tiebreaker policy that might otherwise not have occurred in 30 fps.

    January update, if I understand correctly again, was supposed to resolve that, but issues remained. The hope is that the April update does the trick.

    Is that your understanding as well?

    Dr. Zola
    I had asked about the same . I'll tag Dave's reply. The 60 fps was in November I believe.
    KabamDORK said:

    In our post to the players, we mentioned that there was an additional element to this problem that we discovered after the fix went live that attributed to similar experiences but not the exact ones we fixed previously. Front facing, this simply felt like it was still happening, but not in all the same situations as before. TLDR, we found extra stuff that was still making it happen for some players ( if not all ), and we patched it and will be shipping it with our next update.
  • BeastDadBeastDad Member Posts: 2,220 ★★★★★
    DrZola said:

    I’m still trying to understand how longstanding the issue has been. I’m also skeptical of the assertion that 60 fps is the cause of the issue—rather than what revealed it.

    But who really knows? I doubt I would, since I’ve usually just muttered “well, I guess that intercept didn’t work” instead of recording and trying to chronicle each and every occurrence. There’s no reason to think any of it is intended, but I am mindful of champs and nodes that need intercepts to max damage or deal damage. It would be hard to argue this is a “no harm, no foul” problem.

    Dr. Zola
    It went from an occasional problem to an every day disaster the past few months.
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