Heart of Fire web store

BamajdBamajd Member Posts: 122 ★
in General Discussion
Just bought the bundles off of the web store but did NOT receive them in game.
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Comments

  • UnknownUnknown
    This content has been removed.
  • ahmynutsahmynuts Member Posts: 8,647 ★★★★★
    They probably weren't meant to be for sale. I'd probably submit a support ticket
  • ButtehrsButtehrs Member Posts: 7,751 ★★★★★
    It's a day early still. Probably an error. Submit a ticket to get a refund or hope they retroactively add it your points tomorrow.
  • GamerGamer Member Posts: 11,893 ★★★★★
    Yea i didn’t buy them because i know it tomorrow
  • FishSkinFishSkin Member Posts: 186 ★★
    Ooph… they removed the milestone infographic 😭
  • SquammoSquammo Member Posts: 636 ★★★
    Definitely too soon. Even if you had gotten them, you wouldn’t have gotten any points for opening them.
  • Cap_MuricaCap_Murica Member Posts: 643 ★★★★
    There will be a $79 offer tomorrow with guaranteed 7 star as well.
  • DannyB01DannyB01 Member Posts: 632 ★★★
    Cap_Murica said:

    There will be a $79 offer tomorrow with guaranteed 7 star as well.

    Is that one of the offers that was up there?

    Crazy that we need to get info by accident lol
  • MrSakuragiMrSakuragi Member Posts: 6,500 ★★★★★
    DannyB01 said:

    Cap_Murica said:

    There will be a $79 offer tomorrow with guaranteed 7 star as well.

    Is that one of the offers that was up there?

    Crazy that we need to get info by accident lol
    The only one I saw was the 11 crystals for $50
  • Cap_MuricaCap_Murica Member Posts: 643 ★★★★
    edited May 6
    No that wasn't there. But this was an offer that was there in last year's event.
  • Abspain101Abspain101 Member Posts: 637 ★★★
    They did have a 79 offer last yr with a 7* omega days crystal and i think some valiant onega crystals so ya i am guessing it will be the same for this
  • GamerGamer Member Posts: 11,893 ★★★★★
    ThēMandalorian said:

    MrSakuragi said:

    DannyB01 said:

    Cap_Murica said:

    There will be a $79 offer tomorrow with guaranteed 7 star as well.

    Is that one of the offers that was up there?

    Crazy that we need to get info by accident lol
    The only one I saw was the 11 crystals for $50
    No, I bought all 3x (11x each) and got nothing.

    I also tried to contact support throufh in game button and it just brings me to the forums.

    Even if this was an error, how are we supposed to know? I was simply purchasing and waiting to open until the event went live for the points.

    - Mando
    How to know is simple why giv the offer a day early it bad you didn’t get them
  • 1toxic_cupcake1toxic_cupcake Member Posts: 292 ★★

  • GamerGamer Member Posts: 11,893 ★★★★★
    ThēMandalorian said:

    Gamer said:

    ThēMandalorian said:

    MrSakuragi said:

    DannyB01 said:

    Cap_Murica said:

    There will be a $79 offer tomorrow with guaranteed 7 star as well.

    Is that one of the offers that was up there?

    Crazy that we need to get info by accident lol
    The only one I saw was the 11 crystals for $50
    No, I bought all 3x (11x each) and got nothing.

    I also tried to contact support throufh in game button and it just brings me to the forums.

    Even if this was an error, how are we supposed to know? I was simply purchasing and waiting to open until the event went live for the points.

    - Mando
    How to know is simple why giv the offer a day early it bad you didn’t get them
    Sorry, it's not "simple" [to know].

    Even if I got the offer a day early, I wasn't opening the crystals until the event started. Why is it always the paying person's fault for having issues and not the company?

    This is not the way to think of things regardless. You know for a fact you would not be happy to have $150 paid with nothing in return without knowing why or how it's going to be rectified.

    Yes, I'm sure it will get fixed, but don't place blame on consumers paying their money to a company for goods they advertised.

    - Mando

    No but i wasn’t in a rush to getting them in myself has plans to buy but no point in buying early access. I get it I be mad to. If i didn’t get I a said. I do hope there get to you tomorrow if anything.
  • ThēMandalorianThēMandalorian Member Posts: 376 ★★★★
    Gamer said:

    ThēMandalorian said:

    Gamer said:

    ThēMandalorian said:

    MrSakuragi said:

    DannyB01 said:

    Cap_Murica said:

    There will be a $79 offer tomorrow with guaranteed 7 star as well.

    Is that one of the offers that was up there?

    Crazy that we need to get info by accident lol
    The only one I saw was the 11 crystals for $50
    No, I bought all 3x (11x each) and got nothing.

    I also tried to contact support throufh in game button and it just brings me to the forums.

    Even if this was an error, how are we supposed to know? I was simply purchasing and waiting to open until the event went live for the points.

    - Mando
    How to know is simple why giv the offer a day early it bad you didn’t get them
    Sorry, it's not "simple" [to know].

    Even if I got the offer a day early, I wasn't opening the crystals until the event started. Why is it always the paying person's fault for having issues and not the company?

    This is not the way to think of things regardless. You know for a fact you would not be happy to have $150 paid with nothing in return without knowing why or how it's going to be rectified.

    Yes, I'm sure it will get fixed, but don't place blame on consumers paying their money to a company for goods they advertised.

    - Mando

    No but i wasn’t in a rush to getting them in myself has plans to buy but no point in buying early access. I get it I be mad to. If i didn’t get I a said. I do hope there get to you tomorrow if anything.
    If the videos of all content creators had not gone up today, I woidlnt have bought the crystals or even looked on the website webstore.

    That's why I purchased them, because obviously it seemed it was meant to start selling today. Based on the videos as well as the store having them for sale.

    I appreciate your kind words and clarification as well.

    - Mando
  • GamerGamer Member Posts: 11,893 ★★★★★
    ThēMandalorian said:

    Gamer said:

    ThēMandalorian said:

    Gamer said:

    ThēMandalorian said:

    MrSakuragi said:

    DannyB01 said:

    Cap_Murica said:

    There will be a $79 offer tomorrow with guaranteed 7 star as well.

    Is that one of the offers that was up there?

    Crazy that we need to get info by accident lol
    The only one I saw was the 11 crystals for $50
    No, I bought all 3x (11x each) and got nothing.

    I also tried to contact support throufh in game button and it just brings me to the forums.

    Even if this was an error, how are we supposed to know? I was simply purchasing and waiting to open until the event went live for the points.

    - Mando
    How to know is simple why giv the offer a day early it bad you didn’t get them
    Sorry, it's not "simple" [to know].

    Even if I got the offer a day early, I wasn't opening the crystals until the event started. Why is it always the paying person's fault for having issues and not the company?

    This is not the way to think of things regardless. You know for a fact you would not be happy to have $150 paid with nothing in return without knowing why or how it's going to be rectified.

    Yes, I'm sure it will get fixed, but don't place blame on consumers paying their money to a company for goods they advertised.

    - Mando

    No but i wasn’t in a rush to getting them in myself has plans to buy but no point in buying early access. I get it I be mad to. If i didn’t get I a said. I do hope there get to you tomorrow if anything.
    If the videos of all content creators had not gone up today, I woidlnt have bought the crystals or even looked on the website webstore.

    That's why I purchased them, because obviously it seemed it was meant to start selling today. Based on the videos as well as the store having them for sale.

    I appreciate your kind words and clarification as well.

    - Mando
    I be going mad to. So i pray you getting them tomorrow.

  • Lester_JoaoLester_Joao Member Posts: 53 ★
    What was the offer?
  • TotemCorruptionTotemCorruption Member Posts: 2,580 ★★★★★
    Lester_Joao said:

    What was the offer?

    It was 11 valiant HOF crystals for $50.
    Limit 3, lol...
  • Super_Cretu90Super_Cretu90 Member Posts: 302 ★★
    edited May 6
    1toxic_cupcake said:


    Thanks for the milestone image, man.
  • Average_DesiAverage_Desi Member Posts: 2,344 ★★★★★
    edited May 6
    Super_Cretu90 said:

    1toxic_cupcake said:


    Thanks for the milestone image, man.
    I wonder how many milestones can F2P reach.
    All. Depends on how many units your have
  • Super_Cretu90Super_Cretu90 Member Posts: 302 ★★
    edited May 6
    Yes, I just realized that 1 crystal= 2 points. My bad for not seeing it.
  • BamajdBamajd Member Posts: 122 ★
    @KabamCrashed can you verify if we bought the bundles today we will receive them tomorrow?
  • Herbal_TaxmanHerbal_Taxman Member Posts: 2,204 ★★★★★
    So that’s 100 points for the first guaranteed seven star? Wild.
  • Abspain101Abspain101 Member Posts: 637 ★★★
    Herbal_Taxman said:

    So that’s 100 points for the first guaranteed seven star? Wild.

    Same as last yr
  • Herbal_TaxmanHerbal_Taxman Member Posts: 2,204 ★★★★★
    So what you’re saying is that it still sucks.
  • ThēMandalorianThēMandalorian Member Posts: 376 ★★★★
    edited May 6
    Bamajd said:

    @KabamCrashed can you verify if we bought the bundles today we will receive them tomorrow?

    I just got refunded after opening a ticket with Kabam Support but the refund came directly from Xsolla so I'm sure we won't be getting crystals, but we will have to repurchase.

    I just hope they also reset the limit so we can actually buy them again since we didn't get them and they are refunding.

    - Mando

  • BamajdBamajd Member Posts: 122 ★
    ThēMandalorian said:

    Bamajd said:

    @KabamCrashed can you verify if we bought the bundles today we will receive them tomorrow?

    I just got refunded after opening a ticket with Kabam Support but the refund came directly from Xsolla so I'm sure we won't be getting crystals, but we will have to repurchase.

    I just hope they also reset the limit so we can actually buy them again since we didn't get them and they are refunding.

    - Mando

    **** I haven’t heard from anyone
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