This Is How You Treat Long-Time Players? I'm Done.

This is my first (of the year) —and without a doubt, my last—post on this forum.
I’ve been playing this game for nearly a decade. Ten goddamn years. And today, out of nowhere, I receive a ban for supposedly using third-party software?
Are you serious?
I have never—and I mean never—used any kind of illegal software. Not now, not ever. I’m a casual, free-to-play player who just enjoys the game after work. That’s it. And this is how you repay your long-time players?
Given the laughable incompetence you’ve shown lately with engineering issues and half-baked updates, it wouldn’t surprise me if this is just another one of your epic screw-ups. Maybe your broken system flagged a regular app or, who knows, just owning a OnePlus phone is a bannable offense now? I've been using the same damn phone brand for eight years. Suddenly that's a crime?
This whole situation is beyond idiotic. You ban loyal players like me while cheaters and exploiters roam free. It’s insulting, infuriating, and just plain stupid. If this is how you handle your community, then congratulations—this might be the final straw. I’m done putting time and trust into a game that clearly doesn’t give a damn.
What the actual hell is wrong with you people?
I’ve been playing this game for nearly a decade. Ten goddamn years. And today, out of nowhere, I receive a ban for supposedly using third-party software?
Are you serious?
I have never—and I mean never—used any kind of illegal software. Not now, not ever. I’m a casual, free-to-play player who just enjoys the game after work. That’s it. And this is how you repay your long-time players?
Given the laughable incompetence you’ve shown lately with engineering issues and half-baked updates, it wouldn’t surprise me if this is just another one of your epic screw-ups. Maybe your broken system flagged a regular app or, who knows, just owning a OnePlus phone is a bannable offense now? I've been using the same damn phone brand for eight years. Suddenly that's a crime?
This whole situation is beyond idiotic. You ban loyal players like me while cheaters and exploiters roam free. It’s insulting, infuriating, and just plain stupid. If this is how you handle your community, then congratulations—this might be the final straw. I’m done putting time and trust into a game that clearly doesn’t give a damn.
What the actual hell is wrong with you people?
51
Comments
1- Go do something else for the time being, if its a mistake its on them and you will be made right. Yes it sucks, nothing you can do on your end other than wait.
2- If this is really a mistake, threatening to quit is not really the right path to take. Makes it sound like throwing a fit other than asking for a solution
To me, it sounds like this software should be used as stage 1 to look for cheaters. They should then take more time to look at those 10,000 accounts for precise evidence of cheating.
The only app in my phone that runs and interacts with all games is the Samsung game thing, and I am not banned or received a suspension. I suspect it's about apps that directly inject code in MCOC, which will always be a red flag.