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Accidently clicked on buying 10 featured crystals

CrkwestCrkwest Member Posts: 446 ★★★
in General Discussion
Hey,
Accidentally purchased 3k worth of crystals, panicked, didn't open them and closed the game. I've submitted a ticket to kabam but does anyone know how long they'll take/will I get my units refunded (and ofc the crystals removed)?
Was saving for a necro run 😭

Thanks

Comments

  • JESUSCHRISTJESUSCHRIST Member Posts: 2,271 ★★★★
    Monday Canadian time when Kabam starts working LOL
  • CrkwestCrkwest Member Posts: 446 ★★★
    Damn
  • JhonST33JhonST33 Member Posts: 769 ★★★
    Crkwest said:

    Hey,
    Accidentally purchased 3k worth of crystals, panicked, didn't open them and closed the game. I've submitted a ticket to kabam but does anyone know how long they'll take/will I get my units refunded (and ofc the crystals removed)?
    Was saving for a necro run 😭

    Thanks

    You didn't open any crystal so just need to wait, once a purchased on pop offer and kabam refound all my unit, just need don't use use any resources you get from the purchase.
  • Kamr05Kamr05 Member Posts: 226 ★
    Happened to me too, still waiting for a response to my ticket, hopefully Monday.
  • Rayven5220Rayven5220 Member Posts: 2,978 ★★★★★
    My guess is sometime between 5 minutes from now, and 72 hours from now.

    Probably sometime tomorrow when they get into the office, though.
  • CrkwestCrkwest Member Posts: 446 ★★★
    Kamr05 said:

    Happened to me too, still waiting for a response to my ticket, hopefully Monday.

    Way to easy a mistake to do😭
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