Lost my account
Spida99 Posts: 1
Hey, just wondering how can I get my account back? I was using google play, then as soon as I had the new update, my wifi connection wouldn't connect to the game, so I wiped marvel off my phone to see if that's the problem, now I've lost account, although the team is still attached to the alliance and game, I'm at least 27 level names spida99 and my strongest character is archangel as you can see from this picture
if you did't get that message, the it is probably means that you had another account linked to that google ID, so your best bet is to contact support and tell them that the game didn't save up for you, among with your google ID+ your top 5 champ+when did you joined the contest(check google play game achievements for your first achievement for date)
best of luck
edit: to get to Kabam support, start a new account and as soon as you can click on the gear Icon in the home page, use it to reach support, and from there you will find an option for that!
If you haven't already, please reach out to support for assistance with your account. You can contact them using the form below.