AW Match not found
ChiefJust1ce
Member Posts: 5
Hello! After two hours of searching my alliance did not find a war last night. Considering how important AW is in the game at the moment and how many resources we've invested to make sure that we will place well in the season, this is hugely detrimental to our alliance.
I have seen that MMX had similar problems and were compensated. Have others run into similar issues? How did Kabam compensate? I believe this is a serious issue that needs to be addressed before end of season.
I have seen that MMX had similar problems and were compensated. Have others run into similar issues? How did Kabam compensate? I believe this is a serious issue that needs to be addressed before end of season.
2
Comments
What I get from all this is if an alliance is in matchmaking for hours and the time hits where matchmaking is cut off, then you are basically saying “our system couldn’t find you a match so you miss out on a war and all the season points that come with it”
That’s a horrible response to your loyal player base.
This is no different at all from what happened to MMX. We started matchmaking as soon as our last war ended, and we searched for almost 2 hours. Kabam couldn’t match us, because our rating was either way too high, or way too low in comparison to everyone else available. That is exactly the MMX scenario, and any attempt to deny that is complete bs.
We are well with the cutoff time for matchmaking, and with something as big as AW season on, there is a responsibility on the provider to give every alliance an equal opportunity. If Kabam wants to fix this, they need to have a search window, and the algorithm needs to be forced to find a match within that window. For example:
An alliance basically has 7 hours to find 3 matches in a week. If the algorithm was set to guarantee a match within 2 hours, then no alliance would ever have grounds to complain about failing to find a match. There would always be at least a 1 hour buffer. Sure, some alliances might get the odd mismatch, but I think everyone would prefer that over a complete loss of all points for that war cycle.
This current method is deeply flawed, and to screw over an entire alliance (or several), is ridiculous.