How to change default account linked to game
Arena
Member Posts: 9 ★
The other days I updated to the last version of the game. I got an error during installation and the only solution was to uninstall the game and download/install again.
I should say that I have 3 accounts that I play, one of the accounts being by "default" linked to the game. This means that when I was logging out of any account, just by tapping the screen I would be connected to the "default" account.
This made switching between accounts a bit more easier, as I was not required to input the details for the default account.
Before now this default account was kept even after re-installing the game and I assumed this will be the case also on this re-install.
But as it turns out, this re-install was "special".... After installing the game I got the question if I want to connect with a Kabam account and by force of habit I just tapped the screen thinking it will connect me to my default account...
Instead, the game started as a new game. Now, this new account...Level 1 summoner, is the default account.
I have tried uninstalling and re-installing the game in order to connect with one of my accounts and make it "default", but the new created account remains linked to the game as "default".
Hope I was able to explain clear enough what happened.
I do not use this new account and I would like to be able to link one of my main accounts to the game and make it the "default" account.
Is there any way to do this other then probably resetting my phone to factory setup?
I use an iPhone as my game device.
I should say that I have 3 accounts that I play, one of the accounts being by "default" linked to the game. This means that when I was logging out of any account, just by tapping the screen I would be connected to the "default" account.
This made switching between accounts a bit more easier, as I was not required to input the details for the default account.
Before now this default account was kept even after re-installing the game and I assumed this will be the case also on this re-install.
But as it turns out, this re-install was "special".... After installing the game I got the question if I want to connect with a Kabam account and by force of habit I just tapped the screen thinking it will connect me to my default account...
Instead, the game started as a new game. Now, this new account...Level 1 summoner, is the default account.
I have tried uninstalling and re-installing the game in order to connect with one of my accounts and make it "default", but the new created account remains linked to the game as "default".
Hope I was able to explain clear enough what happened.
I do not use this new account and I would like to be able to link one of my main accounts to the game and make it the "default" account.
Is there any way to do this other then probably resetting my phone to factory setup?
I use an iPhone as my game device.
3
Comments
Also get a cache cleaner app for iPhone, run it, that will clear any previous links to accounts.
I have only 1 apple account (the one that I use for Apple Store and cloud account) and for all 3 game accounts I have created Kabam accounts and this is how I change between accounts in game (with the Kabam accounts details).
I do not use the Game center from iOS or a Google account when I play from an Android device - I only use the Kabam accounts.
I tried using a cache cleaner app for iPhone but it did not fix my issue - can you please recommend such an app (not many such apps that I could find in App Store - I used Magic Cleaner)?
Still the account linked as default to the game remains the one created by accident... the Level 1 Summoner one.
I'm sorry to hear you're having issues logging into your account. The best way to get this puzzle solved is going to be contacting our support team. You can do this by clicking here. Once you submit a ticket, they'll get back to you as soon as possible.