Marvel Insider

OnlyOneAboveAllOnlyOneAboveAll Member Posts: 389 ★★
in General Discussion
I'm not getting in game mail from Marvel Insider anymore detailing what is available from Marvel Insider points. Please help. Almost missed out on Sentinel Questing bundle. Thanks.

Comments

  • TeeJayFlashTeeJayFlash Member Posts: 152 ★
    F.Y.I. Kabam doesn't "technically" have any control over that you have to go to Marvel.com to see what is available
  • TheOneAndOnlyTheOneAndOnly Member Posts: 690 ★★★
    I've heard the notifications only go out in-game mail to US residents. Not sure if this would be affecting you @OnlyOneAboveAll
  • shchong2shchong2 Member Posts: 2,419 ★★★★
    edited April 2018
    Marvel Insider and Kabam are 2 separate independent entities!
  • OnlyOneAboveAllOnlyOneAboveAll Member Posts: 389 ★★
    I am a US resident. I used to get the in game mail. I don't anymore for some reason.
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hi there! You'll need to contact Marvel Insider regarding this one.
  • StewmanStewman Member Posts: 735 ★★★
    You want us to contact Marvel Insider about In Game messages from MCOC?
  • OnlyOneAboveAllOnlyOneAboveAll Member Posts: 389 ★★
    About in-game messages @Kabam Vydious ?
  • OnlyOneAboveAllOnlyOneAboveAll Member Posts: 389 ★★
    You guys should be promoting each other.
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Stewman wrote: »
    You want us to contact Marvel Insider about In Game messages from MCOC?

    That would just be me misreading this. Apologies all around.

    @OnlyOneAboveAll, sorry for the confusion on my part. So Marvel Insider messages are definitely meant to go out for those who live in the US. However, if you moved or are using a VPN this can cause the issue in why you aren't getting them anymore. If these don't apply to you, please contact our support team and let them know that you're within the US and have suddenly stopped receiving your Marvel Insider messages within the game.
  • OnlyOneAboveAllOnlyOneAboveAll Member Posts: 389 ★★
    They are promoting MCoC om their website and you guys should be promoting Marvel Insider in the game.
  • OnlyOneAboveAllOnlyOneAboveAll Member Posts: 389 ★★
    Ok, got it. I did move outside USA. And did get a phone which I am using from country I'm in right now. So non USA VPN. But if I log into one of my old devices from USA I should be fine? Move only temporary.
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    OnlyOneAboveAll wrote: »
    Ok, got it. I did move outside USA. And did get a phone which I am using from country I'm in right now. So non USA VPN. But if I log into one of my old devices from USA I should be fine? Move only temporary.

    You'll be able to receive them once your back within the US.
  • OnlyOneAboveAllOnlyOneAboveAll Member Posts: 389 ★★
    Thank you
  • StewmanStewman Member Posts: 735 ★★★
    Thanks @Kabam Vydious for replying and clearing that up.
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