Hey there @SpiderRaja16, our support team would be the best equipped to look into this for you. You can contact them directly from the game's home screen by clicking on the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support". You can also reach them by clicking this link.
If you are in an alliance; have you been in said alliance for more then a week?
I ask these, because alliance rewards only become available once you’ve been with the alliance for at least a week. If you joined while the previous SA was taking place; then any contributions would not count as you joined after the event began.
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Are you in an alliance?
I ask these, because alliance rewards only become available once you’ve been with the alliance for at least a week. If you joined while the previous SA was taking place; then any contributions would not count as you joined after the event began.