Energy bundle and event quest date issue
Ace_03
Member Posts: 1,065 ★★★★
I purchased the energy bundle, believing the news report from Hollywood reporter that said, the event quest would start next week.
It starts in 2 weeks and my energy will expire. I will lose 1500 units since I purchased 10.
Support told me they could refund me, but I had already used 4 refills, so they say they can't, they refuse.
I told them I would sell the 6 I have, purchase 10 more and my account will have all the items I as had them after the purchase.
How can it be possible, that I have to lose all of those units, that I can't be given back my units, because of some technicality. I would literally lose 300 units by re purchasing 10 more.
How is this preferential treatment if I get my units back? They can just refund me half if they want, but 1500 units is a lot of units to just waste them like this.
Unbelievable.
It starts in 2 weeks and my energy will expire. I will lose 1500 units since I purchased 10.
Support told me they could refund me, but I had already used 4 refills, so they say they can't, they refuse.
I told them I would sell the 6 I have, purchase 10 more and my account will have all the items I as had them after the purchase.
How can it be possible, that I have to lose all of those units, that I can't be given back my units, because of some technicality. I would literally lose 300 units by re purchasing 10 more.
How is this preferential treatment if I get my units back? They can just refund me half if they want, but 1500 units is a lot of units to just waste them like this.
Unbelievable.
4
Comments
Rant aside, you just got a celeb challenge, so go for it. You can also farm to your hearts content. It’s your own fault for not consulting a reliable source. Most times the new EQ is up 3 days before the current expires. Surely you haven’t explored everything in the EQ yet. Get those shards man. The chaos rifts are waiting