I can't quite believe this has to be articulated...BUT
drowsyhero34
Member Posts: 146 ★★
Apparently Archangel's ability to stun even with stun immune champs or nodes was a bug, and not intended. However, an official Kabam moderator previously stated that the ability was, in fact, intended.
Forgetting about the Archangel issue specifically, I'm left wondering if there are other things that we've been told by a moderator, which are actually untrue and might be changed later? Because apparently no one is monitoring moderator responses, or no one noticed the incorrect statement, or no one thought it worth correcting (I have no idea which is true, and it doesn't really matter).
What matters is that what we are told, by official moderators, is accurate. And at this point, I have no idea how we're supposed to know what we've been told, and will be told in the future, is information that we can rely on as fact, and make decisions accordingly.
In many cases (if not most) when an item in a store is priced incorrectly, managers will sell you the product for the price stated, even if it's substantially lower than the actual price. This happens BEFORE the product is even purchased, when the customer has not lost any money, and has only been mildly inconvenienced (if that). Here we have a situation where people have spent time and money on a champion they were told performed one way, and have since been told that this was wrong and the change will be made without consideration, compensation, explanation for the error and how it was never caught, or assurances in the future that information provided by moderators will be verified before posting.
This particular situation might seem minor, but it's a pretty significant breech of trust, and one that essentially every company that cares even slightly about its customers handles COMPLETELY differently. So I guess I'm curious to know what Kabam plans to do about the situation.
Will you guarantee the integrity of the official information you provide, or will you reverse any officially stated information if you decide it's in your interest to do so?
Forgetting about the Archangel issue specifically, I'm left wondering if there are other things that we've been told by a moderator, which are actually untrue and might be changed later? Because apparently no one is monitoring moderator responses, or no one noticed the incorrect statement, or no one thought it worth correcting (I have no idea which is true, and it doesn't really matter).
What matters is that what we are told, by official moderators, is accurate. And at this point, I have no idea how we're supposed to know what we've been told, and will be told in the future, is information that we can rely on as fact, and make decisions accordingly.
In many cases (if not most) when an item in a store is priced incorrectly, managers will sell you the product for the price stated, even if it's substantially lower than the actual price. This happens BEFORE the product is even purchased, when the customer has not lost any money, and has only been mildly inconvenienced (if that). Here we have a situation where people have spent time and money on a champion they were told performed one way, and have since been told that this was wrong and the change will be made without consideration, compensation, explanation for the error and how it was never caught, or assurances in the future that information provided by moderators will be verified before posting.
This particular situation might seem minor, but it's a pretty significant breech of trust, and one that essentially every company that cares even slightly about its customers handles COMPLETELY differently. So I guess I'm curious to know what Kabam plans to do about the situation.
Will you guarantee the integrity of the official information you provide, or will you reverse any officially stated information if you decide it's in your interest to do so?
10
This discussion has been closed.
Comments
The answer is: 100%, without a doubt.
So you sabotaged your own thread? This will get the thread instantly removed.
Why? He's stated the truth!!
But if you look at the TOS...we don't own this game or any of the characters in it. They could change AA attack rating to 1 and we would have no legal recourse. Kabam is not the only company that runs their game this way, it is endemic of the "games as a service" model that many companies currently practice. False advertising laws do not really apply.
With what you mentioned, along with all of the issues the game has had over the last month...I think them not distributing AA specific rank downs is a strange line in the sand for Kabam to draw. Just on a PR level alone, much less a sense of fairness. (and I say this as someone who haas a 4* 4/40 AA that I wouldn't use a rank down on anyway)