Summoners, the Necrosword Crystals (the crystals in the Knull Cavalier Preview Bundle) currently have a higher than intended drop rate of 6-Star Champions.

We will be leaving the crystals as is for the time being, but will be correcting the drop rates before Knull receives his official release on October 28th. To ensure that this does not affect anybody that purchased this preview bundle, we will be auto-opening these crystals before that date, but this means you will not see what you received. To avoid any confusion, please open your crystals yourself ASAP.

Payment issue

AppleisgodAppleisgod Posts: 1,420 ★★★★
So now I've been in contact with support for some time and it's ridiculous. I send them something they send back an auto response I answer it and they send a response that is just not right and is totally not what I'm looking for and it's obvious he didn't read my email. And also they are always switching who is responding to a case with every email. I just want to talk to a human for gods sake.

Comments

  • Firstly, I can assure you that you're speaking to humans when contacting support. Secondly, I apologize you're still having issues with this.

    Please message me directly with your most recent Case number from your ticket and we can get this looked into.
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