Can't start or access AQ map [Merged Threads] [Under Investigation]

Budha63Budha63 Member Posts: 110 ★
edited July 2018 in Bugs and Known Issues
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I've restarted the game my phone promoted others and everything but it won't let us start a new aq map and we've been finished for quite a while now what is going on?
Post edited by Kabam Lyra on
«1

Comments

  • Priest64Priest64 Member Posts: 56 ★
    Bro, I just tried to start one too, but couldn't. I don't want to complain, but KABAM needs to get on it, and KABAM is costing us valuable points for AQ that we're missing. This isn't on us KABAM. It is on you!!! Make this happen, and fix it!!!
  • Priest64Priest64 Member Posts: 56 ★
    😣😣😣😣😣😣😣😣😣😣
  • Budha63Budha63 Member Posts: 110 ★
    edited July 2018
    At least we're not alone I guess!
  • LordPiyush24LordPiyush24 Member Posts: 32 ★
    It was day3 map5, we completed map5 in bg1 with 98% exploration, 100% in bg2 and about 77% in bg3.
    Now aq is over and we have no map 5 history
    And we haven't received any rewards.
  • LordPiyush24LordPiyush24 Member Posts: 32 ★
    My ign is Lord Piyush
    And alliance tag is HLKR
  • Gandorf211Gandorf211 Member Posts: 6 ★
    Ran aq the last three days. Timer says we have 1 day 13 hours left. Try to start new run and says quest has expired. What is going on?
  • ArbotrosArbotros Member Posts: 7
    We have same issue
  • Priest64Priest64 Member Posts: 56 ★
    And it is still down!!!
  • tusharNairtusharNair Member Posts: 290 ★★
    Same here for us
  • tusharNairtusharNair Member Posts: 290 ★★
    @""Kabam Miike"
  • LordPiyush24LordPiyush24 Member Posts: 32 ★
    And we're also unable to start alliance quest.
  • OpKoersOpKoers Member Posts: 5 ★
    Same here, this is getting really annoying.
  • ChampioncriticChampioncritic Member Posts: 3,347 ★★★★
    Perhaps now they'll make 30 min timers permanent lol
  • LordPiyush24LordPiyush24 Member Posts: 32 ★
    @Ad0ra_
  • ArbotrosArbotros Member Posts: 7
    Same
  • gadgetfanaticgadgetfanatic Member Posts: 327 ★
    same here
  • Sampad13184Sampad13184 Member Posts: 21 ★
    Same here
    k5oo8f89p2sy.png
    @Kabam Miike do something
  • aiktow4uaiktow4u Member Posts: 72 ★
    and zero response from the team typical "working as intended"
  • Kabam SpiceKabam Spice Moderator Posts: 344
    edited July 2018
    Hey Guys! Sorry for the delayed response. I have alerted the team of this issue. We will look into it and work to get it resolved as soon as possible.
  • sunnykpsunnykp Member Posts: 22
    Still cant start new AQs plz help
  • Khorin_PKhorin_P Member Posts: 4
    Still down. Really frustrating. These bugs happen on my day off when I can spend hours playing.
  • XussoGigasXussoGigas Member Posts: 1
    Same here, not able to start any Map in AQ.
  • Tyda420Tyda420 Member Posts: 0
    Our whole alliance can't access any map in AQ. Please fix!!!!!
  • damianohmdamianohm Member Posts: 162 ★
    Same here.
  • Jlemos818Jlemos818 Member Posts: 83 ★
    Just came to see if we were unlucky but it's everyone also we still haven't recieved aq rewards from last aq hope it gets resolved thanks.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hello,

    We are aware of an issue preventing players from continuing an Alliance Quest or starting a new one. We're working on a resolution and will provide updates as we have them.
  • sd__whitesd__white Member Posts: 182
    j76o1yqw2fep.png

    The same for my alliance, I thought I was tripping cause I was thinking we never received our rewards. KABAM, please fix this so we can get back to it!!!
  • gabmucs_MYgabmucs_MY Member Posts: 143 ★
    Hello guys!
    Since the server outage last saturday ( my timezone is gmt 8 ) , we suffer from doing AQ because the maintanence took 8 hours +- . Although we’re in advanced bracket, this cost us for playing map3 and today 8pm gmt 8 , we cant open any map of the AQ. So frustrating. j9no3w5dyk9a.png
    The message that we (officers ) get is shown in the attached photo.

    Let me know if any of you face the same issue.

    TQ
  • JaffacakedJaffacaked Member Posts: 1,415 ★★★★
    Contact support through in-game settings, they will help you
  • StikyStiky Member Posts: 79 ★
    Da same here too. What with those problems we've being facing lately kabam must really pay for it. Now they should consider bossting the compensation rewards. Let's hope it wont take that long
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