The Current Status of the Game

I know I may get banned for this but I feel like it is absolutely necessary. Over a year ago I started an alliance. Our goal was to do map 5x5 and just rock that map in the hopes of ranking up some of our favourite champions. The alliance formed and we started from 0 war rating and brought that sucker up. WIthin two weeks of forming we were in Expert tier for AQ. We worked our buns off. We all came from alliances that promised 5x5 but couldn't come through on that. So we did that, and we did that well. We started climbing the rankings and last week we were in the 700s. We were so proud of ourselves, we were happy we were great.

Then AW came and punched us in the gut. We were stunned, how could our plan fail? How could we just get to these new mini bosses and all of a sudden lose precious resources? Diversity was going to be thrown out the window and that was taken back. Now we are finding that it really doesn't matter. The wallet is the way that you can win war? What was so bad with two teams going toe to toe and clearing the map? It felt good, it felt fun. We didn't see it as we were beating your map. We felt like we had out planned, out thought, out played the other alliance. And if we lost we knew they felt the same way. Now I am not saying the map isn't beatable it is, but at what cost? My credit card? I don't think so.

Then the current 19.0 release happened and all of a sudden massive overheating, phones shutting off. People in my alliance and me also wanting to throw a Randy Johnson type of fastball with our phones through the wall for resets, and lost progress in AQ and AW. The check connection icon will come up and then when the screen comes back. You are down half your health and the enemy is showing and at full health. No continue fight option like when you are in arena.

Then the blow to the solar plexus, we after all our hard work were busted down to Normal tier in AQ? All the milestones were gathered before the first mini bosses were fell in our three BG. Good thing we checked what map we were playing, as we were on map 2 and the officer changed it to map 5. After day one we had no other choice for the fact of device over heating, restarts and such to play free maps? I mean this is one of the first times in recent memory that you have not bothered to reset AQ or even put it on pause until we can have some sort of fix.

Do you not care about the Kabam name? I mean you guys have made so much money off of a mobile game. I am no expert, but maybe the most in recent history? You had a formula of creating a fun and engaging game. And now we are barely holding onto the fun.

So now, our alliance is now going to go into a retirement mode. We need you to please take all concerns and make the contest great again. We need you to make it MARVELlous! A lot of us have been playing since the inception of the game, we use this game as a fun distraction. To come in and play with 29 other people that we actually like being around. Who would have thought that the current status of the game would change that? We didn't.......

We hope you return to your former glory. Not talking pre 12.0 but some where between 19 and 14 at the very least.

Comments

Sixate

Total agreement couldn't have said it better! I've lost 4 players in the last month and nobody has any drive anymore to play it's really sad because these guys and gals are my freinds.

TyEdge

This has been an unbelievable comedy of errors since the outage. I can survive technical errors like server problems, but Kabam has an astonishing number of self-inflicted wounds since then. Not thinking through the response to diversity changes (on two weeks notice...), being completely silent about this ongoing cluster-f*** of an AQ, refusing to adjust glory store prices, and refusing to adjust the start of war season...every one of these actions has been to kabam's benefit, the players' detriment, or both.

Nick_Caine_32

I have guys who have played as long as I have, for over 3 years now (pretty much since the beginning of the game) who are talking about quitting altogether if something is drastically done to improve not only the game but the state of relations between Kabam and the players. This year ALONE there has been almost weekly controversies, bad decisions, rollbacks and broken promises of things they would do after update 12.0 like improve transparency, etc. Things really started to get worrying for me when they decided to change war last year and what felt like endless updates and changes for no reason, to the harm of the players rather than the improvement of the game mode itself. I also have a longer memory than kabam would seem to think, and remember their reasoning for "balancing" the game and nerfing some champions like Black Widow, Thor, and Dr. Strange in particular - that they were just too OP and they wanted people to be able to use their entire roster, and not have to use specific champions to complete game content. I look back now and almost laugh at how hilariously silly that excuse was, when I look at champs like Domino, Blade, Iron Man Infinity War, Medusa, Archangel, what looks like Wasp now, I mean the list goes on - HUGE damage output, unavoidable damage not linked to skill of the opponent, specials that deal way more damage than Black Widow's 2nd special alone would do, regen champs who make Dr. Stranges best day look mediocre. Then I see them start to do these silent/unannounced nerfs this year...things that were in plain english confirmed to be working as intended and NOT A BUG, like Archangel's stun ability, suddenly a year later changing to actually being bugs and needing to be fixed with no warning after people have ranked them up and used them in all the different game modes. Drax having an amazing specific utility to counter Mordo, and seeing people bring him to war and rank him up for that purpose alone? Nah, sorry guys, that wasn't supposed to be a thing, we just didn't get around to fixing it until now. Sorry bout ya.

Remember when they changed alliance quest in the middle of the season with no warning and no changes to rewards? You know, that game mode you pretty much have to do if you want rank up materials, that you have to grind and organize for 5 days in a row? I remember the blowback from the players, so Kabam comes in apologizing and yet STILL keeps the harder mini bosses, like in map 5 with Nightcrawler. No increase in rewards to go with it, just "have fun, it's a challenge amirite guys?" and we still let it go. The last few months and especially the last few weeks alone have been at a worse level of quality control and player transparency and respect than 12.0, hands down. Players were organizing boycotts, and whether they succeeded or were hijacked or not, I think one glance at this forum and reddit and Kabam's social media accounts and the app stores will show the majority of the player base is not happy. And it's not about wanting free stuff. Yes, in my opinion, after everything that's happened even in the last few days, where people LITERALLY CANNOT PLAY THE GAME WITHOUT DAMAGING THEIR DEVICE, the necessary goodwill compensation package probably SHOULD look something like what we got with 12.0. The paltry little energy refill joke of a package that still hasn't dropped was an insult and completely tone deaf. But I will tell you this: I guarantee that everyone asking for any of this would take a FIXED, WORKING GAME WITH NONE OF THESE ISSUES AND SOME QUALITY CONTROL AND BETA TESTING over getting free stuff. I guarantee it! All of us care about this and complain because at the end of the day we just want to play this game. If another company who was competent and cared ran this well, there wouldn't need to be precedent or people asking now for compensation, because the game itself would be that. Instead, we have to spend all weekend practically begging for one answer to a question about something that was rolled out, given a vague non answer and then the mods and game team went home to spend their paycheck they got from July 4th. We all had to make the decisions blind without knowing or TRUSTING kabam to do the right thing, because they have only done the WRONG thing every time for the last 6 months. It's like they take two steps forward and announce some great ideas and changes (like some rewards buffing coming tba now), and then everything literally catches on fire and they jump back 5 steps and antagonize everyone. These problems are SELF INFLICTED and would not happen if there was a competent testing team, moderators who played the game and understood what people are asking about and upset over, and some kind of better relationship going forward. This will take a lot on Kabam's part because we have done our part here. We have already jumped through the hoops, we have already adapted to all of these things thrown at us, and yet here we are, back to the state of the game now and comparing it to recent history when they promised us a reset. It's disheartening that I STILL haven't seen answers from the game team today on anything being asked or posted here. It's been radio silence all weekend.

I think Kabam has a lot of meetings, soul searching and decisions to make to try and mend this rift. And hopefully it comes out better than the rewards from the actual recent rifts, because they were a joke.

unknown

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Absimiliard

It really depresses me to play lately. I bought into the 4th of July deals and got a 4* Corvus Glaive that I maxed and awakened and have been having a blast playing with him. Kabam has really been making a lot of bad decisions lately and it really hurts because I love playing this game and don't mind spending money on it. I really don't know what more can be said about it, but if something doesn't get fixed, it might very well be time for me to drop this game.

mattglobal

I haven't played since March 1, 2017. I'm doing my part.

KillSwitch

Game has been in steep decline over the past few months and doesn't appear to be on the rebound any time soon

NDK13

Dear OP kabam doesn't care. Their company's name is now literally a meme for screwing up. Just look around the forum people say I got kabamed everywhere be it in game line or in the forum's as long as you pay you're in their good books. Look at their compensation and their screw ups. Wait for a **** summoner appreciation month.

Kabam Lyra

Hello The RealApoc,

I'm sorry to hear that you are disappointed with the game recently. We understand how frustrating it can be and are working hard to investigate the performance issues since the 19.0 update that are negatively affecting player's experience in the game. We've also acknowledged the issue with Alliance Quest tiers and are working on a resolution.

Please keep an eye on the specific discussion threads dedicated to these issues for updates. Thanks for your patience.