The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
Where is the summoner appreciation package [Merged Threads]
hi, just got the message of the summoner appreciation week and i got my crystal from there but nothing else. after that i logged in from my second account and so how i suppose to get the gift and it's from that message too. tried to exit and return but nothing helped. i wrote to kabam support but i am worried that they will say that i have already got it or something. i there anyone else who experienced that? or anyone who knows how can i prove them that i didnt get the gift?
thank you.
I accidentally claimed the appreciation crystal before selecting my gift, as I didn’t notice the selection boxes, I’ve noticed several other players have done this, is there any way that the message can be resent or a new one be sent out? Thanks.
Not your fault just some people didn’t get the compensation for some reasom
On one of my accounts, I got a popup a few minutes after claiming the crystal from the mail that let me choose my package. On my main account, that has not happened yet. No clue what I did to trigger it on my alt, but honestly the contents are so garbage it's not worth it to wait around trying to figure out how to recreate it.
I never even got the selection. It just gave me a crystal. I waited like a minute to see if I would get anything else, so I just claimed the crystal and moved on. Then I found out that many people’s gift came right away. I’m super pissed
I had this same issue happen to me. I switched out of the app to reply to a text, and when I re-opened the mcoc app, the game auto-selected for me. I put in a claim ticket.
Same I claimed didn't notice it said you have to select it before claim hopefully kabam will put them in inventory for us which I thought it would of done maybe they should of had it wrote at top for those who just claim n not read
Just go to the store. I also didn't get the "item" inbox but I was still able to claim the reward
people already tried going to store and inventory looking for the parcel, that was first thing I did because i did not know i should have had a popup, i though i just had to redeem it from somewhere else when it vanished after i pressed claim button
Same I claimed didn't notice it said you have to select it before claim hopefully kabam will put them in inventory for us which I thought it would of done maybe they should of had it wrote at top for those who just claim n not read
Nothing popped up to select from. Just the message and the claim button. From the pics I’m seeing from other players, that would have been hard to miss.
@BendersBounty I got the same problem with my super captan account and I didn't get the gift to choose but my other account showed the box I claimed it but I still haven't seen any updates from any of the game team but I hope this gets fixed soon so please get back to me when this is fixed I really like this game @Kabam Miike
Comments
thank you.
Not your fault just some people didn’t get the compensation for some reasom
Hello, is this normal? I never received the option of selecting a gift. The only item that popped up was the crystal and that was it.
I went back to the message and there’s nothing there.
Can you help with this?
Thanks guys
people already tried going to store and inventory looking for the parcel, that was first thing I did because i did not know i should have had a popup, i though i just had to redeem it from somewhere else when it vanished after i pressed claim button
Nothing popped up to select from. Just the message and the claim button. From the pics I’m seeing from other players, that would have been hard to miss.