**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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banned
gulby02
Posts: 6
i got banned couz i changed my platform firstly i used my phone to plat then i access my account in my ipad abd next day i got permanent bannd whayyyy helppp mee i put about 1 year on this game.
2
This discussion has been closed.
Comments
As we continue to take action against those that violate our terms of service, we're seeing more of these posts. A few things you need to know:
1. Our forums are not the place to discuss or try to appeal game bans. You can do this by contacting support: http://kabam.force.com/PKB/KbHome?ga...0000013VnVqEAK
2. If you send an appeal, our customer support team will investigate the reasoning behind the ban and act accordingly.
3. The hard truth is that it is very possible that your appeal may be denied.
4. We do not ban without evidence. Has a friend of yours been banned? You may be upset about that, but this doesn't necessarily mean that the action taken against them is unjust. We've seen a lot of conjecture and discussion around this point, and people both say that we don't do enough about cheating/hacking/account banning and then say that we are acting unfairly in taking action against those that violate our terms. We don't stand to benefit from banning people that have not violated our terms - there's no upside for us in that. We ask that you keep that in mind.
5. We don't provide detailed evidence or investigation methods simply because we are not wiling to give away information on how we detect this stuff. We are however working to be more specific regarding the reason for your ban.
Threads regarding account bans will be locked and directed to customer service.
Thank you for your attention to this matter!"
Like Kabam says in the bit I posted to you, they don't say, and they especially don't say in the forum.
Your best (and only) bet is to file a ticket and hope that you are the 1/10000+ that is false positive and they restore your account
how did you cheated ?
Looking at his roster(which don't have any triggers), my bet it jailbroken ipad
don't understand
The forums are a place for community discussion. However, the forums are not the place to discuss any actions taken on individual accounts, including in-game bans. I am going to close this post because this breaks rule 12 of the forum rules, which states:
12- You may not publicly discuss any actions taken on your in-game or forum accounts by moderators or the support team. This includes banning, closing of threads, infractions, temporary bans, etc. This also includes the public posting of any private correspondence with the Moderators, or support team.
You can refer to the forum rules here.