Purchases no longer available

So when I try to go to the unit store, I just get:
"Purchase no longer available. Please contact support."
I have contacted Kabam support 4 times now and they are giving me the same answer every time:
"Try to purchase the Units or package again using a device you have recently had success with making purchases in The Contest."
Now, tell me how, if I'm contacting them to tell them I can't get to the store on any device, does it make sense to tell me to use a device that I recently had success with making purchases on... I haven't had success! That's why I'm contacting you! WTF?!
Can I get a mod/dev to help me out here???
This is what it looks like when I tap on the top right for the unit store:
ce39la0f8a8r.jpg

Comments

  • Chuckd713Chuckd713 Member Posts: 3
    Oh, and as soon as I get their answer, they close the ticket, so I have to start a new one!
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hello,

    We cannot assist with purchasing issues on the forums. As noted in the message, you'll need to use a device you've used in the past. For any further help please continue to work with support directly.
This discussion has been closed.