No Update Available and Unable Log In issue Discussion [Merged Threads]

TriizinhoTriizinho Member Posts: 6
edited November 2018 in Bugs and Known Issues
I tried to log in a few hrs ago, it shown like there is update available.
but There is no update in the app store, and unable log in to play the game now.
Could Kabam help to fix this prob coz I need to work in arena and map6.
My device is iPhone6, iOS 12.1

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Post edited by Kabam Dijon on
«13

Comments

  • Shrimpfrieddog69Shrimpfrieddog69 Member Posts: 0
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    Why after updating I can not log in?
  • LtSomersetLtSomerset Member Posts: 9 ★
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    yjdw0c3igdd1.png

    It doesn't even show any update to me...
  • SpeedbumpSpeedbump Member Posts: 1,520 ★★★
    Agreed 1cha3w3gp1ka.jpg
  • ApkillypsApkillyps Member Posts: 56 ★
    edited November 2018
    So I am trying to log into the game on my iPad Air 2 (OS 12) and it prompts me to update the app. I go to the App Store and there is no update available. I uninstalled and reinstalled still get the update message.
    ytzcoalrgjdh.png

  • jakov1234jakov1234 Member Posts: 3
    I have android and have same thing, when trying to login i get same screen as you and when i press update it takes me to google play but no update avaliable.....
  • ZoolandreZoolandre Member Posts: 2
    I have the same problem no update in appstore
  • EC_310EC_310 Member Posts: 3
    I'm having the same problem
  • Elric78Elric78 Member Posts: 1
    Have the same problem and we are now stuck in Alliance mission
  • jakov1234jakov1234 Member Posts: 3
    Dunno, it used to happen that update comes out with few hours difference between android and ios users, but all my ally got it regardless which system and nothing for me. Maybe market dependent, i am personally from Croatia, although other guys from Europe got it
  • CF_timeCF_time Member Posts: 2
    Same issue happen to me. cannot login in both my ios devices
  • ZoolandreZoolandre Member Posts: 2
    Still a problem
  • MiamiHeatMiamiHeat Member Posts: 20 ★
    edited November 2018
    Same problem here. oolnmti4s7e7.png
    Both my iPhone and IPad are unable to log in since the server maintenance ended.
  • KoiBoy18KoiBoy18 Member Posts: 337 ★★★
    Same issue. Launch the app, get message that update required but no update available and game does not let me proceed.

    Uninstall and reinstall does nothing. Same results over 2 Android devices.

  • BigDustinBigDustin Member Posts: 1 ★
    Yes i am having the same issue here. Please help!!!
  • crogscrogs Member Posts: 777 ★★★
    Funny enough, one phone logs in just fine, the other gives me the "new version required" when there is no update in the store.

    Doesn't even surprise me anymore considering the company and track record of ineptitude.
  • LukedwonlnLukedwonln Member Posts: 81

    In Brazil what will be the schedule of the game update?
  • jahania123jahania123 Member Posts: 7 ★
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    Why update is showing .when I open play store there was no update option
  • jahania123jahania123 Member Posts: 7 ★
    Please help me
  • Gustafah88Gustafah88 Member Posts: 62 ★
    Asks top update, but there is no UPDATE. Can't finish my AQ!

    @Kabam Miike @Kabam Wolf @Kabam Lyra @Kabam Zibiit @Kabam Vydious
  • GhostboytjieGhostboytjie Member Posts: 2,341 ★★★★★
    Like many users here it askes us to update while there is no update available. Many of us can't log on due to that. Are we gonna get Compensation for this?
  • DemonzfyreDemonzfyre Member Posts: 21,979 ★★★★★
    Works for me. Have you tried reporting as a bug with your device info and details? You know so they can narrow it down?
  • TriizinhoTriizinho Member Posts: 6
    same prob, need Kabam to fix it soon
  • TriizinhoTriizinho Member Posts: 6
    still waiting Kabam to fix this, if not my ally couldnt complete AQ
  • DrZolaDrZola Member Posts: 9,097 ★★★★★
    Have no idea what you are talking about, but it doesn’t sound like something that the game team would say typically warrants compensation.

    Dr. Zola
  • sosyodarsosyodar Member Posts: 2
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    English = New version is required to play online. Please update the application

    Note = No app store update
  • Captain_NietschCaptain_Nietsch Member Posts: 481 ★★
    I'm in Sweden. No update yet, and no message like this. When is the update due? Is it decided?
  • UnknownUnknown
    edited November 2018
    This content has been removed.
  • Captain_NietschCaptain_Nietsch Member Posts: 481 ★★
    I'm in Sweden. No update yet, and no message like this. When is the update due? Is it decided?
  • UnknownUnknown
    edited November 2018
    This content has been removed.
  • WahyauWahyau Member Posts: 32 ★
    So what should we do about this? I'm unable to login and aq won't be 100% if I don't finish my lane!

    Ign: Darksyde
This discussion has been closed.