The Basic 6-Star Crystal has not been updated yet. Remember, there is no set time for when Crystal updates occur, and the way to be absolutely certain that the crystal has been updated with the new pool is to check the Featured Prizes before opening the Crystal.
Keep an eye on that if you're waiting to get one of the new Champions!
Kabam enjoys playing politics with us. They should go to congress. lol
I received an email regarding this same issue. The response read: this was only to announce that what was advertised last June will still be available in the new champion pool (implying that the Sept and Dec pools won't be included, contrary to what they announced). Basically they confirmed they were doing false advertisement.
Time to start putting out specific times then. This “Wait for it to magically change,” is pretty annoying. Was looking forward to opening by crystal today and expected the basic to update the same time as the featured.
Hi all! The featured 6-Star Hero Crystal is updated. Thanks for your patience!
We are wondering about the basic crystal being updated with the last features champs. The banner has not changed to indicate that it has been updated. Any update on this?
Champs have always hit the 3-5* crystals sometime in the afternoon, and anytime the 6* basic pool has been updated after a Featured ends, it has been after that night’s maintenance.
Lmfao at customer care.... i bet prior to this they never worked anywhere not to mention having experience in customer orientation or basic buisness conduct
Comments
Kabam enjoys playing politics with us. They should go to congress. lol
Stop spinning before you see that it is updated, and just because you didn't see it don't even mean that it ain't in there.
Well it clearly hasn’t updated. You spun on your own assumptions. There isn’t a specific time table on when they’ll be added to the basic crystal.
You decided to spin it while the correct champs were displayed on the screen. Your fault. Stop whining.
Specific dates not specific times.
Not the basic though?
We are wondering about the basic crystal being updated with the last features champs. The banner has not changed to indicate that it has been updated. Any update on this?
Should we take bets on whether Lyra read Miike's comment before posting?
Closed out and reopened app, no luck. The carousel is still showing the previous batch of champions. Safe to say the new basics are not added yet
is this to confuse ppl or u r confused urself.