2 awakening gems [Merged Threads]

13

Comments

  • KingOfKings1KingOfKings1 Posts: 102
    edited December 2018
    this is an extremely rare resource so they need to do the RIGHT thing for everyone, and give the 2nd to be FAIR and not roll this under the rug. Simplest solution in the world in front of their faces, and it seems that they are dragging their feet in doing the RIGHT thing in the mean time those who were given a 2nd gem get a unfair advantage over everyone else who did not.

    Amazing how easy finding a solution that would work for EVERYONE and then focusing on why your program messed up aint it?.
  • KarnageKarnage Posts: 152
    would be nice to know in a timely manner as some have gotten a nice advantage of a 2nd gem

    Please keep in mind that we're investigating this and the root cause while also during a Holiday. Though it is taking longer than you may hope, we are still determining what would be best in our final outcome. We appreciate your patience with us while we do this.

    @Kabam Vydious Thank you for your updates, I appreciate its a holiday and I hope you all have a great new year's. As a side note, could you please clarify what the actual requirements are for getting rank rewards from the alliance gifting event as quite a few people in my alliance are confused at to whether they need to hit all the milestones, or if they just have to get any amount of points towards the event. Some are debating whether or not to go for the t2a frags from the last milestone as they don't really need or want the t2a, but don't want to lose out on rank rewards. Any official clarification would be appreciated as I can't seem to find an official response to this anywhere in the forum. Thanks
  • Karnage wrote: »
    would be nice to know in a timely manner as some have gotten a nice advantage of a 2nd gem

    Please keep in mind that we're investigating this and the root cause while also during a Holiday. Though it is taking longer than you may hope, we are still determining what would be best in our final outcome. We appreciate your patience with us while we do this.

    @Kabam Vydious Thank you for your updates, I appreciate its a holiday and I hope you all have a great new year's. As a side note, could you please clarify what the actual requirements are for getting rank rewards from the alliance gifting event as quite a few people in my alliance are confused at to whether they need to hit all the milestones, or if they just have to get any amount of points towards the event. Some are debating whether or not to go for the t2a frags from the last milestone as they don't really need or want the t2a, but don't want to lose out on rank rewards. Any official clarification would be appreciated as I can't seem to find an official response to this anywhere in the forum. Thanks

    Ok 1 this isn't the thread to discuss that but 2. You do not need to hit all the milestone rewards to get ranked rewards as soon as the ally unlocks ranked rewards everyone can get it. Its always been like that.
  • KarnageKarnage Posts: 152
    This is my thread lol, but thanks for the info 👍
  • Karnage wrote: »
    This is my thread lol, but thanks for the info 👍

    I know it may be your thread but the comment was off-topic.
  • KingOfKings1KingOfKings1 Posts: 102
    1 week in be nice to have a resolution in the matter of a 5 star ag that was given twice to some while others got 1. Pretty easy fix Kabam
  • Dmonster69Dmonster69 Posts: 14
    Hopefully they do the right thing and give out a 2nd 5 star gem to all that only got one!
  • KingOfKings1KingOfKings1 Posts: 102
    day 9, mods seem to have abandoned their post tomorrow we continue the search pf FAIRNESS
  • allinashesallinashes Posts: 267
    The thread was no longer bumping to top early on, so it's likely it will just go away quietly. Along the lines of the 2015 rankup deal. This probably affected a statistically insignificant number of players from Kabam's viewpoint, so best to take no action.

    I can't make myself care too much at this point. Good on them that got theirs. I got what I was supposed to get even though it was my 4th tech in a row and all 4 are sitting there in inventory because I have no one to use them on lol.

  • KingOfKings1KingOfKings1 Posts: 102
    edited January 2
    9 days in and you have yet to give us an asnwer on how this will be made right to everyone in the fact that some were given that free 5* AG FREE due to your own error and have stopped responding to the thread or giving updates, magically when bumped it fails to show at the top of the forum.

    please give us an update on how your making this fair for everyone.

    Note: these were not from GGC but from their own error and admitted as such by the kabam mods.
  • What was this? Struggling to find the thread here.
  • PlanetEarthPlanetEarth Posts: 113
    Do you have any proof that some people got 2 AG crystals?
  • Shaun01Shaun01 Posts: 248
    I have yet to actually see anyone that got Two 5* AG. Anyone have a ss?
  • ZeusDNAZeusDNA Posts: 8
    Give them at least until next Monday to post before going crazy. This week was a holiday week as well. Most people will be back to work Monday.
  • New_Noob168New_Noob168 Posts: 1,065
    RunamokUSA wrote: »
    And if it is true, how did it affect you?

    uh, it's an unfair advantage to others.

    and yes, it will probably be ignored by them
  • allinashesallinashes Posts: 267
    The_One wrote: »
    It will be handled the same way as the 5* punisher debacle/pure skill mastery issues and all the other issues.
    They'll ignore it until it goes away

    This. But I'd say be patient, and give them the time to come out with the official line. It's very unlikely to be reversed now. A good portion will have been used and champs ranked and leveled. I personally feel it's equally unlikely we will all get a 2nd as well. It would making a small oopsie into a larger one and set a precedent in player's minds. Be content you got yours whether it was one of two and move on. Nothing to see here.

  • allinashesallinashes Posts: 267
    allinashes wrote: »
    The_One wrote: »
    It will be handled the same way as the 5* punisher debacle/pure skill mastery issues and all the other issues.
    They'll ignore it until it goes away

    This. But I'd say be patient, and give them the time to come out with the official line. It's very unlikely to be reversed now. A good portion will have been used and champs ranked and leveled. I personally feel it's equally unlikely we will all get a 2nd as well. It would making a small oopsie into a larger one and set a precedent in player's minds. Be content you got yours whether it was one of two and move on. Nothing to see here.

    considering how angry people were about dec 25th only to get some good will back, it would be a massive mistake not to do a 2nd crystal to everyone and lose it.

    Hey, I tend to agree, but long experience counsels other. Trust me I won't turn up my nose if they do send out a 2nd though lol.
  • SpiderCoolsSpiderCools Posts: 519
    Was there ever any proof of this? If so i want to see it
  • allinashesallinashes Posts: 267
    Was there ever any proof of this? If so i want to see it

    Clearly acknowledged by Kabam as shown earlier in this thread, of you read the thread that is.

  • JRock808JRock808 Posts: 1,115
    Was there ever any proof of this? If so i want to see it

    Watched someone get 3. Yes 3. Kabam was informed.
  • V1PER1987V1PER1987 Posts: 3,011
    😂 man Kabam actually does something amazing in the form of FREE 5* awakening gems and there’s STILL complaining. I know I’ll get flagged for this but this has me rolling. Man. I say Kabam should stop trying to do nice things for the community. Only put items on the maps or in rewards. Don’t give free crystals, items from calendars, and certainly not free 5* awakening gems. I got one on each one of my accounts and I honestly couldn’t care less if some people got a second one free. The fact they even gave everyone Uncollected one for free is amazing and usually costs a minimum of $100. Wow. Just wow.
  • DemonzfyreDemonzfyre Posts: 4,731
    https://forums.playcontestofchampions.com/en/discussion/114131/2-awakening-gems-merged-threads/p3
    Hey y'all -

    I merged another thread into this so I wanted to swing by and give some more insight on this.

    At the moment the most common way to have gotten two Awakening Gem Crystals was one from our gift and the other from a Greater Gifting Crystal. However, it seems that some have experienced a hiccup from our end where they were able to claim two Awakening Gem crystals. This was not an intentional thing and we are investigating the cause.

    They need to either remove the ag that should have never been given or send out the 2nd gem to everyone, pretty simple and easy to be fair to EVERYONE. its a valuable resource to everyone and beyond unfair that some have had a 2nd one 9 days and we have yet to have an answer as to how this is going to be handled and fixed.

    Kabam doesnt answer to you. You will likely never know what they did. Even if they came out and said "we removed the extra AG" you wont believe it happened. They won't and haven't commented on any actions taken on accounts aside of total player based issues.
  • DemonzfyreDemonzfyre Posts: 4,731
    JRock808 wrote: »
    Was there ever any proof of this? If so i want to see it

    Watched someone get 3. Yes 3. Kabam was informed.

    Proof?
  • phillgreenphillgreen Posts: 1,530
    Heres how it plays out.

    "A small subsection of the player base, 0.0000x % were awarded an extra gem by mistake. we have fixed the error and determined no action will be taken"
This discussion has been closed.